
TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
No gas to burner, although | 1. | Wall switch wires defective | 1. | Check electrical connec- |
wall switch and valve are set |
| or too long |
| tions |
to the ON position | 2. | Thermopile not generating | 2. | See Pilot will not stay lit, |
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| sufficient voltage |
| page 22 |
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Frequent pilot outage | 1. | Pilot flame may be too low, | 1. | Clean and adjust pilot flame |
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| causing safety pilot to “drop |
| for maximum flame im- |
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| out” |
| pingement on thermopile |
| 2. | Improper venting or exces- | 2. | Have the vent system in- |
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| sive blockage |
| spected, including the ter- |
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| mination cap. Remove any |
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| restriction or obstruction |
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Fireplace produces a clicking/ | 1. | Metal expanding while | 1. | This is normal with most |
ticking noise after burner is lit |
| heating or contracting while |
| fireplaces. If noise is ex- |
or shut off |
| cooling |
| cessive, contact qualified |
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| service person |
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Fireplace produces unwanted | 1. | Fireplace burning vapors | 1. | Ventilate room. Stop us- |
odors |
| from paint, hair spray, |
| ing odor causing products |
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| glues, etc. (See IMPOR- |
| while fireplace is running |
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| TANT statement above) |
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| 2. | For propane/LP gas, low | 2. | Contact local propane/LP |
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| fuel supply |
| supplier |
| 3. | Gas leak. See Warning | 3. | Locate and correct all leaks |
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| statement at top of page |
| (see Gas Line |
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| page 12) |
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Gas odor even when equip- | 1. | Gas leak. See Warning | 1. | Locate and correct all leaks |
ment shutoff valve is in OFF |
| statement at top of page |
| (see Gas Line |
position |
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| page 12) |
| 2. | Control valve defective | 2. | Replace control valve |
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Gas odor during combustion | 1. | Foreign matter between | 1. | Take apart gas tubing and |
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| control valve and burner |
| remove foreign matter |
| 2. | Gas leak. See Warning | 2. | Locate and correct all leaks |
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| statement at top of page |
| (see Gas Line |
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| page 12) |
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