TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
Dark residue on logs or inside of fireplace
1.Improper log placement
2.Air holes at burner inlet blocked
3. B u r n e r f l a m e h o l e s blocked
4.Improper venting or exces- sive blockage
5.Excessive amounts of embers and pan material
1.Properly locate logs
2.Clean out air holes at burn- er inlets. Periodically repeat as needed
3.Remove blockage or re- place burner
4.Have the vent system in- spected, including the ter- mination cap. Remove any restrictions or obstruction
5.Clear excess embers until a minimum gap of 1/2" remains under the grate
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