Troubleshooting

WARNING:Turnoffandunplugheaterandletcoolbeforeservicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button

is

1. Ignitor electrode positioned

1.

Replace pilot assembly

pressed in, there is no spark

 

wrong

 

 

at ODS/pilot

 

2. Ignitor electrode broken

2.

Replace pilot assembly

 

 

3.

Ignitor electrode not con-

3.

Reconnect ignitor cable

 

 

 

nected to ignitor cable

 

 

 

 

4. Ignitor cable pinched or

4. Free ignitor cable if pinched

 

 

 

wet

 

by any metal or tubing. Keep

 

 

 

 

 

ignitor cable dry

 

 

5.

Broken ignitor cable

5.

Replace ignitor cable

 

 

6.

Bad ignitor

6.

Replace ignitor

 

 

7. Piezo ignitor nut (if equipped)

7.

Tighten nut holding piezo

 

 

 

is loose

 

ignitor. Nut is located inside

 

 

 

 

 

heater cabinet at top

 

 

 

 

When ignitor button is pressed

1. Gas supply turned off or

 

 

in, there is a spark at ODS/Pilot

 

equipment shutoff valve

1.

Turn on gas supply or open

but no ignition

 

 

closed

 

equipment shutoff valve

 

 

2.

Control knob is not in pilot

2.

Turn control knob to pilot

 

 

 

position

 

position

 

 

3.

Control knob not fully

3. Turn to PILOT/IGN posi-

 

 

 

pressed in while pressing

 

tion. Fully press in control

 

 

 

ignitor button

 

knob while pressing ignitor

 

 

 

 

 

button

 

 

4.

Air in gas lines when in-

4. Continue holding down

 

 

 

stalled

 

control knob. Repeat ignit-

 

 

 

 

 

ing operation until air is

 

 

 

 

 

removed

 

 

5.

Depleted gas supply (pro-

5.

Contact local propane/LP

 

 

 

pane/LP gas)

 

gas company

 

 

6.

ODS/pilot is clogged

6. Clean ODS/pilot (see Clean-

 

 

 

 

 

ing and Maintenance, page

 

 

 

 

 

16) or replace ODS/pilot

 

 

 

 

 

assembly

 

 

7. Gas regulator setting is not

7.

Replace gas regulator

 

 

 

correct

 

 

 

 

 

 

 

Moisture/condensation

no-

1. Not enough combustion/

1.

Refer to Air for Combustion

ticed on windows

 

 

ventilation air

 

and Ventilation requirements

 

 

 

 

 

(page 5)

125311-01A

www.fmiproducts.com

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