TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

ODS/pilot lights but flame

1.

Control knob not fully

1.

Press in control knob fully

goes out when control knob

 

pressed in

 

 

is released

2.

Control knob not pressed in

2.

After ODS/pilot lights, keep

 

 

long enough

 

control knob pressed in 30

 

 

 

 

seconds

 

3.

Equipment shutoff valve not

3.

Fully open equipment shut-

 

 

fully open

 

off valve

 

4.

Pilot flame not touching

4.

A) Contact local natural or

 

 

thermocouple, which al-

 

propane/LP gas company

 

 

lows thermocouple to cool,

 

 

 

 

causing pilot flame to go

 

B) Clean ODS/pilot (see

 

 

out. This problem could be

 

Cleaning and Maintenance,

 

 

caused by one or both of

 

page 18) or replace ODS/

 

 

the following:

 

pilot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged

 

 

 

 

ODS/pilot

 

 

 

5.

Thermocouple connection

5.

Hand tighten until snug,

 

 

loose at control valve

 

then tighten 1/4 turn more

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

 

Burner does not light after

1.

Burner orifice clogged

1.

Clean burner (see Cleaning

ODS/pilot is lit

 

 

 

and Maintenance, page 18)

 

 

 

 

or replace burner orifice

 

2.

Inlet gas pressure is too

2.

Contact local natural or

 

 

low

 

propane/LP gas company

 

 

 

 

 

Delayed ignition of burner

1.

Manifold pressure is too

1.

Contact local natural or

 

 

low

 

propane/LP gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning

 

 

 

 

and Maintenance, page 18)

 

 

 

 

or replace burner orifice

 

 

 

 

 

Burner backfiring during com-

1.

Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 18)

 

 

 

 

or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

Burner plaque(s) does not

1. Plaque damaged

1. Replace burner

glow

2.

Inlet gas pressure is too

2. Contact local natural or pro-

 

 

low

 

pane/LP gas company

 

3.

Control knob set between

3.

Turn control knob until it

 

 

locked positions

 

locks at desired setting

 

 

 

Slight smoke or odor during

1. Residues from manufactur-

1. Problem will stop after a few

initial operation

 

ing processes

 

hours of operation

 

 

 

 

Heater produces a clicking/

1.

Metal expanding while

1. This is normal with most heat-

ticking noise just after burner

 

heating or contracting while

 

ers. If noise is excessive, con-

is lit or shut off

 

cooling

 

tact qualified service person

20

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