20
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES AND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGINALEND USER THATFOR APERIOD OF ONE (1) YEAR
FROM THE ORIGINALDATE OF PURCHASE AS EVIDENCED BYA COPYOF YOUR RECEIPT, YOUR FRANKLIN PRODUCT
SHALLBE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. THIS LIMITED WARRANTYDOES NOTINCLUDE
DAMAGE DUE TO ACTS OF GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, MODIFICATION, UNSUITABLE
ENVIRONMENTOR IMPROPER MAINTENANCE. THE SOLE OBLIGATION AND LIABILITYOF FRANKLIN, AND YOUR
EXCLUSIVE REMEDYUNDER THIS LIMITED WARRANTY, WILLBE REPAIR OR REPLACEMENT WITH THE SAME OR AN
EQUIVALENTPRODUCTOF THE DEFECTIVE PORTION OF THE PRODUCT, ATTHE SOLE OPTION OF FRANKLIN IF IT
DETERMINES THATTHE PRODUCTWAS DEFECTIVE AND THE DEFECTS AROSE WITHIN THE DURATION OF THE
LIMITED WARRANTY. THIS REMEDYIS YOUR EXCLUSIVE REMEDYFOR BREACH OF THIS WARRANTY. THIS
WARRANTYGIVES YOU CERTAIN RIGHTS; YOU MAYALSO HAVE OTHER LEGISLATED RIGHTS THATMAYVARY FROM
JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. EXCEPTFOR THE LIMITED WARRANTIES EXPRESSLY
RECITED ABOVE, THIS FRANKLIN IS PROVIDED ON AN “AS IS” BASIS, WITHOUTANYOTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUTNOT LIMITED TO, WARRANTIES OF MERCHANTABLE QUALITY,
MERCHANTABILITYOR FITNESS FOR APARTICULAR PURPOSE, OR THOSE ARISING BYLAW, STATUTE, USAGE OF
TRADE, OR COURSE OF DEALING. THIS WARRANTYAPPLIES ONLYTO PRODUCTS MANUFACTURED BY FRANKLIN
AND DOES NOTINCLUDE BATTERIES, CORROSION OF BATTERYCONTACTS OR ANY OTHER DAMAGE CAUSED BY
BATTERIES. NEITHER FRANKLIN NOR OUR DEALERS OR SUPPLIERS SHALLHAVE ANYLIABILITY TO YOU OR ANY
OTHER PERSON OR ENTITYFOR ANYINDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
WHATSOEVER, INCLUDING, BUTNOTLIMITED TO, LOSS OF REVENUE OR PROFIT, LOST OR DAMAGED DATAOR
OTHER COMMERCIALOR ECONOMIC LOSS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITYOF SUCH
DAMAGES, OR THEYARE OTHERWISE FORESEEABLE. WE ARE ALSO NOTRESPONSIBLE FOR CLAIMS BY ATHIRD
PARTY. OUR MAXIMUM AGGREGATE LIABILITYTO YOU, AND THATOF OUR DEALERS AND SUPPLIERS, SHALLNOT
EXCEED THE AMOUNTPAID BYYOU FOR THE FRANKLIN PRODUCT AS EVIDENCED BYYOUR PURCHASE RECEIPT.
YOU ACKNOWLEDGE THATTHIS IS AREASONABLE ALLOCATION OF RISK. SOME STATES/COUNTRIES DO NOTALLOW
THE EXCLUSION OR LIMITATION OF LIABILITYFOR CONSEQUENTIALOR INCIDENTAL DAMAGES, SO THE ABOVE
LIMITATION MAYNOTAPPLYTO YOU. IF THE LAWS OF THE RELEVANT JURISDICTION DO NOTPERMIT FULL WAIVER
OF IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED WARRANTIES AND CONDITIONS ARE LIMITED TO THE
DURATION OF THE EXPRESS WARRANTYGRANTED HEREIN.
(C) WARRANTYSERVICE: UPON DISCOVERING ADEFECT, YOU MUST CALLFRANKLIN’S CUSTOMER SERVICE DESK, 1-
800-266-5626, TO REQUESTARETURN MERCHANDISE AUTHORIZATION (“RMA”) NUMBER, BEFORE RETURNING THE
PRODUCT(TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN AFRANKLIN PRODUCT, PLEASE INCLUDE ANOTE WITH THE RMA, YOUR NAME, ADDRESS,
TELEPHONE NUMBER, ABRIEF DESCRIPTION OF THE DEFECTAND A COPYOF YOUR SALES RECEIPTAS PROOF OF
YOUR ORIGINALDATE OF PURCHASE. YOU MUSTALSO WRITE THE RMA PROMINENTLYON THE PACKAGE IF YOU
RETURN THE PRODUCT, OTHERWISE THERE MAYBE ALENGTHYDELAY IN THE PROCESSING OF YOUR RETURN. WE
STRONGLYRECOMMEND USING ATRACKABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR RETURN.
Limited Warranty (U.S. only)