Avoid Service Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common concerns that are not the result of defective workmanship or materials in this washer.
OCCURRENCE | POSSIBLE CAUSE | SOLUTION |
NOISE |
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"Clunking" or gear | A certain amount of "clunking" or gear | This is normal. |
sounds. | sounds are normal in a |
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| washer. |
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Rattling and clanking noise.
Foreign objects such as coins or safety | Stop washer and check tub. If noise continues after |
pins may be in tub or pump. | washer is restarted, objects may be in pump. Call your |
| authorized servicer. |
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Belt buckles and metal fasteners are | To prevent unnecessary noise and damage to tub, |
hitting wash tub. | fasten fasteners and turn items inside out. |
Squealing sound or hot | Washer is overloaded. | Do not overload washer. Stop washer and reduce |
rubber odor. |
| load. |
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Thumping sound. | Heavy wash loads may produce a | This is usually normal. If sound continues, washer is |
| thumping sound. | probably out of balance. Stop washer and redistribute |
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| wash load. |
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Vibrating noise.Washer is not resting firmly on floor.
Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS for details.
Shipping bolt and block have not been removed during installation.
See INSTALLATION INSTRUCTIONS for removing shipping bolt and block.
Wash load unevenly distributed in tub.
Stop washer and rearrange wash load.
OPERATING
Washer does not start.
| Electrical power cord may not be plugged | Make sure plug fits tightly in wall outlet. |
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| in or connection may be loose. |
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| House fuse blown, circuit breaker tripped, | Reset circuit breaker or replace fuse. Do not increase |
| or a power outage has occurred. | fuse capacity. If problem is a circuit overload, have it |
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| corrected by a qualified electrician. If problem is a |
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| power outage, call local electric company. |
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| Water supply faucets are not turned on. | Turn on water supply faucets. |
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| Cycle selector is not in correct position. | Move indicator clockwise slightly. Pull out knob. |
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| Motor is overheated. | Washer motor will stop if it becomes overheated. It |
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| will automatically restart after a cool down period of |
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| up to 30 minutes (if washer has not been manually |
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| turned off). |
| Lid is not completely closed. | Close lid completely. |
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Washer won't spin. | Heavily soiled items. | Wipe tub with a nonabrasive household cleanser, then |
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| rinse. Shake or brush excess dirt and sand from items |
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| before washing. |
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