Avoid Service Checklist
Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective
OCCURRENCESOLUTION
Air conditioner will not operate.
Wall plug disconnected. Push plug firmly into wall outlet.
Plug Current Device Tripped. Press the RESET button.
House fuse blown or circuit breaker tripped. Replace fuse with time delay type or reset circuit breaker.
Selector Control in OFF position. Turn selector to ON (some models) or the desired FAN or COOL setting.
Unit turned off by moving thermostat to a higher number and then immediately turning back to a colder number. Wait approximately 3 minutes. Listen for compressor to start.
Unit turned off and then on too quickly. Turn unit off and wait 3 minutes before restarting.
Temperature selector set too low. Adjust temperature selector to higher number for cooling.
Air from unit does not feel cold enough.
Turn selector to a higher COOL position
Temperature selector set too warm. Set temperature selector to colder temperature.
Room temperature below 70°F (21°C). Cooling may not occur until room temperature rises above 70°F (21°C).
Temperature sensing tube touching cold coil, located behind air filter. Straighten tube away from coil.
Air conditioner cooling, but room is too warm - ice forming on cooling coil behind decorative front.
Outdoor temperature below 70°F (21°C). To defrost the coil, set selector to FAN position. Then, set thermostat to warmer position.
Air filter may be dirty. Clean filter. Refer to Care and Cleaning section. To defrost, set selector to FAN.
Temperature selector set too cold for
Air conditioner cooling, but room is too warm - NO ice forming on cooling coil behind decorative front.
Dirty air filter - air restricted. Clean air filter. Refer to Care and Cleaning section.
Temperature selector set too warm. Turn temperature selector clockwise to a colder setting.
Air directional louvers positioned improperly. Position louvers for better air distribution.
Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air distribution. Clear blockage in front of unit.
Doors, windows, registers, etc. open - cold air escapes. Close doors, windows, registers, etc.
Unit recently turned on in hot room. Allow additional time to remove “stored heat” from walls, ceiling, floor and furniture.
Air conditioner turns on and off rapidly.
Dirty air filter - air restricted. Clean air filter.
Outside temperature extremely hot. Set to high cool to bring air past cooling coils more frequently.
Noise when unit is cooling.
Air movement sound. This is normal. If too loud, turn selector to lower FAN setting.
Sound of fan hitting
Window vibration - poor installation. Refer to installation instructions or check with installer.
Water dripping INSIDE when unit is cooling.
Improper installation. Tilt air conditioner slightly to the outside to allow water drainage. Refer to installation instructions - check with installer.
Water dripping OUTSIDE when unit is cooling.
Unit removing large quantity of moisture from humid room. This is normal during excessively humid days.
Room too cold. | Temperature selector set too high, set to a lower number on temperature dial. |
If These Solutions Fail, Call
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7 | 2005.11.7, 3:55 PM |
