Troubleshooting Your Grill
PROBLEM | SOLUTION |
Grill will not light with a match or low heat with dial set to “High” position.
•Is your gas supply fully turned on?
•If this is an L.P. grill is there gas in your tank? Check your gas level.
•If this is an L.P. grill, shut off gas supply, disconnect gas line at tank; reconnect the line to the tank.
•Make sure all the knobs are in the off position. Open the gas supply valve on the L.P. tank very slowly 1/4 turn, then open fully (at least two full turns). Check flame height again.
•Ensure the gas supply line or hose is not kinked.
•If only one burner appears low, check and clean the burner ports if clogged or dirty.
•Check for leaks.
Flame is erratic
Note: Pre-Heating time can take from 5 to 10 minutes.
•Check gas connection.
-Look for kinked hose.
-Make sure gas supply valve is fully open.
•Gas level may be low.
•Grill may be in need of cleaning.
•Check flavor grids and cooking grates for excess food or grease
•Ensure grill is not placed directly in the path of wind.
•Be sure drip tray is clean (do not use aluminum foil on drip tray.)
Note: Some flare-ups may be inevitable if cooking greasy foods.
• Check the burner inlet for obstructions, particularly at
Burner flame is mostly yellow or orange, possibly air inlets for each burner. in conjunction with smell of gas.
• Grill may be in an area that is too windy.
• Loosen the four 1/4” bolts under the grill hood that
Cart door does not align properly with carthold grill to cart. Slide grill head left or right as needed until door is aligned properly. Retighten bolts.
WARNING: Move grill head gently to the left or right on the cart! After the four bolts have been loosened, the grill is not attached to the cart and could fall, causing damage or physical injury.
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