Frigidaire FAQG7111LW, STACKIT4X Service Prevention Checklist, Occurrence Possible Cause Solution

SOLUTIONS TO COMMON PROBLEMS

Service Prevention Checklist

Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this washer.

OCCURRENCE	POSSIBLE CAUSE	SOLUTION
NOISE
High pitch “jet engine”	A certain amount of motor whine is nor-
noise.	mal during the spin cycle.
Rattling and clanking	Foreign objects such as coins or safety	Stop washer and check drum. If noise continues after
noise.	pins may be in drum or pump.	washer is restarted, objects may be in pump. Call your
		authorized servicer.
	Belt buckles and metal fasteners are hit-	To prevent unnecessary noise and damage to drum,
	ting wash drum.	fasten fasteners and turn items inside out.
Thumping sound.	Heavy wash loads may produce a thump-	Stop washer and redistribute wash load.
	ing sound. This is usually normal. If
	sound continues, washer is probably out
	of balance.

Vibrating noise. Washer is not resting firmly on floor.

Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS for details.

Shipping bolts and foam block have not been removed during installation.

See INSTALLATION INSTRUCTIONS for removing ship- ping bolts and foam block.

	Wash load unevenly distributed in drum.	Stop washer and rearrange wash load.
OPERATING
Washer does not start.	Electrical power cord may not be plugged	Make sure plug fits tightly in wall outlet.
	in or connection may be loose.

House fuse blown, circuit breaker tripped, or a power outage has occurred.

Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company.

Water supply faucets are not turned on. Turn on water supply faucets.

Motor is overheated. Washer motor will stop if it becomes overheated.

It will automatically restart after a cool down period of up to 30 minutes (if washer has not been manually turned off).

	Washer door is not completely closed.	Close door completely.
Washer won’t spin.	Load is too small.	Add 1 or 2 similar items to help balance the load.
Residue left in drum.	Heavily soiled items.	Wipe drum with a nonabrasive household cleanser, then
		rinse. Shake or brush excess dirt and sand from items
		before washing

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