BEFORE YOU CALL • Solutions to common problems

Problem

Solution

 

 

Soil not completely removed after self- cleaning cycle.

Failure to clean bottom, front top of oven, frame of oven or door area outside oven seal. These areas are not in the self-cleaning area, but get hot enough to burn on residue. Clean these areas before the self-cleaning cycle is started. Burned-on residue can be cleaned with a stiff nylon brush and water or a nylon scrubber. Be careful not to damage the oven gasket.

Oven smokes excessively during broiling.

• Incorrect setting. Follow broiling instructions in Setting Oven Controls.

 

• Make sure oven door is opened to broil stop position.

 

• Meat too close to the broil element. Reposition the broil rack to provide

 

proper clearance between the meat & the element. Preheat the broil

 

element for searing.

 

• Meat not properly prepared. Remove excess fat from meat. Cut remaining

 

fatty edges to prevent curling, but do not cut into lean.

 

• Broiler pan and insert wrong side up and grease not draining. Always

 

place grid on the broiler pan with ribs up & slots down to allow grease to

 

drip into pan (some models).

 

• Grease has built up on oven surfaces. Regular cleaning is necessary when

 

broiling frequently. Old grease or food spatters cause excessive smoking.

 

 

Flames inside oven or smoking from

• Excessive spillovers in oven. For example this will happen for pie

oven vent.

spillovers or large amounts of grease left on the oven bottom. Wipe up

 

excessive spillovers before starting oven. If flames or excessive smoke

 

are present see “About broiling” in the Setting Oven Controls section.

Oven control panel beeps & displays any F code error (for example F10, F11, F13, F14, F15, F30, F31 or F90).

Oven control has detected a fault or error condition. Press clear off to clear the display & stop beeping. Try the bake or broil feature again. If the F code error repeats, remove power from appliance, wait 5 minutes and then repower appliance and set clock for the time of day. Try the bake or broil feature again. If the fault recurs, record fault and call for service.

Scratches or abrasions on cooktop

Coarse particles such as salt or sand between cooktop and utensils can

surface.

 

cause scratches. Be sure cooktop surface and bottoms of utensils are

 

 

clean before usage. Small scratches do not affect cooking and will

 

 

become less visible with time.

 

• Cleaning materials not recommended for ceramic-glass cooktop have been

 

 

used. See “Cooktop cleaning and maintenance” in the Care & Cleaning

 

 

section of this Use & Care Guide.

 

Cookware with rough bottom has been used. Use smooth, flat-bottomed

 

 

cookware.

 

 

 

Metal marks on the cooktop.

Sliding or scraping of metal utensils on cooktop surface. Do not slide

 

 

metal utensils on cooktop surface. Use a ceramic-glass cooktop cleaner to

 

 

remove the marks. See “Cooktop cleaning and maintenance” in the Care

 

 

& Cleaning section.

 

 

 

Brown streaks or specks on cooktop

Boilovers are cooked onto surface. Use razor blade scraper to remove soil.

surface.

 

See "Cooktop Cleaning and Maintenance" in the Care & Cleaning section.

 

 

 

Areas of discoloration with metallic sheen

Mineral deposits from water and food. Remove using a ceramic-glass cooktop

on cooktop surface.

 

cleaner. Use cookware with clean, dry bottoms.

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Frigidaire FFEF3018LW, FFEF3017LB, FFEF3017LS, FFEF3018LQ, FFEF3017LW, FFEF3048LS, FFEF3018LB, FFEF3018LM manual Cleaning section

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