Frigidaire FFPH31M6LM Before You Call, Problem, Cause, Correction, Visit our web site at

Before You Call

1-800-944-9044 (United States)

1-800-265-8352 (Canada)

Visit our web site at

www.frigidaire.com.

PROBLEM

CAUSE

CORRECTION

REFRIGERATOR OPERATION

Refrigerator does not	•	Refrigerator is plugged into a	• Use another circuit. If you are unsure about the outlet,
run.		circuit that has a ground fault	have it checked by a certified technician.
		interrupt.	• See Setting the Temperature Control section.
	• Temperature control is in the
		OFF position.
	• Refrigerator may not be		• Ensure plug is tightly pushed into outlet.
		plugged in, or plug may be
		loose.
	• House fuse blown or tripped		• Check/replace fuse with a 15 amp time-delay fuse. Reser
		circuit breaker.	circuit breaker.
	•	Power outage.	• Check house lights. Call local Electric Company.
Refrigerator runs too	•	Room or outside weather is	• It’s normal for the Refrigerator to work harder under these
much or too long.		hot.	conditions.
	• Refrigerator has recently been		• It takes 4 hours for the Refrigerator to cool down
		disconnected for a period of	completely.
		time.
	• Large amounts of warm or hot		• Warm food will cause Refrigerator to run more until the
		food has been stored recently.	desired temperature is reached.
	• Door is opened too frequently		• Warm air entering the Refrigerator causes it to run more.
		or too long.	Open doors less often.
	• Refrigerator door may be		• See “DOOR PROBLEMS” section.
		slightly open.
	• Temperature control is set too		• Turn control knob to a warmer setting. Allow several hours
		low.	for the temperature to stabilize.
	• Refrigerator gasket is dirty,		• Clean or change gasket. Leaks in the door seal will cause
		worn, cracked, or poorly fitted.	Refrigerator to run longer in order to maintain desired
			temperature.
Interior Refrigerator	•	Temperature control is set too	• Turn the control to a warmer setting. Allow several hours
temperature is too		low.	for the temperature to stabilize.
cold.
Interior Refrigerator	•	Temperature contril is set too	• Turn control to a colder setting. Allow several hours for the
temperature is too		warm.	temperature to stabilize.
warm.	•	Door is opened too frequently	• Warm air entering the Refrigerator causes it to run more.
		or too long.	Open doors less often.
	• Door may not be seating		• See “DOOR PROBLEMS” section.
		properly.
	• Large amounts of warm or hot		• Warm food will cause Refrigerator to run more until the
		food has been stored recently.	desired temperature is reached.
	• Refrigerator has recently been		• It takes 4 hours for the Refrigerator to cool down
		disconnected for a period of	completely.
		time.
Refrigerator external	•	The external Refrigerator walls	• This is normal while the compressor works to transfer heat
surface temperature is		can be as much as 30°F warm-	from inside the Refrigerator cabinet.
warm.		er than room temperature.
SOUND AND NOISE
Louder sound levels	•	Modern refrigerators have	• This is normal. When the surrounding noise level is low,
when Refrigerator is		increased storage capacity and	you might hear the compressor running while it cools the
on.		more stable temperatures.	interior.
		They require a high efficiency
		compressor

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