Solutions to common problems • BEFORE YOU CALL

 

 

 

 

Problem

Solution

 

 

Scratches or abrasions on cooktop

• Coarse particles such as salt or sand between cooktop and utensils can

surface.

cause scratches. Be sure cooktop surface and bottoms of utensils are

 

clean before usage. Small scratches do not affect cooking and will

 

become less visible with time.

 

• Cleaning materials not recommended for ceramic-glass cooktop have been

 

used. See "Cooktop Cleaning" and "Cooktop Maintenance" in the Care

 

and Cleaning section of this Use & Care Guide.

 

• Cookware with rough bottom has been used. Use smooth, flat-bottomed

 

cookware.

 

 

Metal marks on the cooktop.

• Sliding or scraping of metal utensils on cooktop surface. Do not slide metal

 

utensils on cooktop surface. Use a ceramic-glass cooktop cleaning creme to

 

remove the marks. See "Cooktop Cleaning and Maintenance" in the Care &

 

Cleaningsection.

Brown streaks or specks on cooktop surface.

Spillovers are cooked onto ceramic surface. Use razor blade scraper to remove soil. See "Cooktop Cleaning" and "Cooktop Maintenance" in the Care & Cleaning section.

Areas of discoloration with metallic sheen on cooktop surface.

Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning creme. Use cookware with clean, dry bottoms.

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Frigidaire FGEF3030PF important safety instructions Cleaningsection