Frigidaire FSC23R5DW0, FSC23R5DW1, FSC23R5DSB2, FSC23R5DSB1, FSC23R5DB0, FSC23R5DB1 ICE Dispenser

Before You Call (continued)

PROBLEM	CAUSE	CORRECTION
AUTOMATIC ICE MAKER (CONTINUED)
Ice maker is not making	• Ice maker is producing less ice	• Ice maker should produce approximately 4 – 5 pounds
enough ice.	than you expect.	of ice every 24 hours. Extra Ice should produce up to 6
		pounds of ice every 24 hours.
	• Freezer is not cold enough.	• See PROBLEM section TEMPERATURES ARE TOO
		WARM.
	• Household water line valve is	• Turn on household water line valve.
	not completely open.	• If it is, replace the ice & water filter cartridge.
	• Check to see if water
	dispenser is dispensing slower
	than normal.
Ice maker will not stop	• Ice maker wire signal arm is	• Move item and release wire signal arm. Remove any
making ice.	being held down by some item	ice cubes that are frozen together over the wire signal
	in the freezer.	arm.
Ice maker is not separating	• Ice cubes are not being used	• Remove and shake ice container to separate cubes.
the ice cubes.	frequently enough.	• The ice & water filter cartridge may be clogged.
	• Ice cubes are hollow or smaller
	than normal.	Replace filter cartridge.
Ice has bad odor and taste.	• Ice has picked up odor or	• Cover foods tightly. Discard stale ice. Ice maker will
	flavor from strong food stored	produce fresh supply.
	in refrigerator or freezer.
	• Water running to ice maker	• Add filter to water supply line. Consult a water
	has poor taste or odor.	purifying company.
	• Ice not used frequently enough.	• Discard stale ice.
ICE DISPENSER
Dispenser will not dispense	• Ice storage container is empty.	• When the first supply of ice is dropped into the
ice.		container, the dispenser should operate.
	• Freezer temperature is set too	• Turn freezer control to a higher setting so that ice
	warm.	cubes will be made. When first supply of ice is made,
		dispenser should operate.
	• Household water line valve is	• Open household water line valve. Allow sufficient time
	not open.	for the ice to be made. When ice is made, the
		dispenser should operate.
	• Freezer door is not closed.	• Ensure freezer door is closed.
	• Ice dispensing arm has been	• Motor is overloaded. Motor overload protector will
	held in for more than 4-5	reset in approximately 3 minutes. Ice can then be
	minutes.	dispensed.
Ice dispenser is jammed.	• Ice has melted and frozen	• Remove ice container, thaw, and empty the contents.
	around auger due to infrequent	Clean container, wipe dry, and replace in proper
	use, temperature fluctuations,	position. When new ice is made, dispenser should
	and/or power outages.	operate.
	• Ice cubes are jammed
	between ice maker and back	• Remove ice cubes that are jamming the dispenser.
	of ice container.
	• Ice cubes are frozen together.	• Use the dispenser often so that cubes do not freeze
		together.
	• Ice cubes are hollow or smaller	• The ice & water filter cartridge could be clogged.
	than normal.	Replace the filter cartridge. Dispensing system
		operates best at 20 – 100 psi water pressure. Well
		water pressures should fall within this range.

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