114 115
Troubleshooting Possible causes Solutions
Frame erase does not
erase the frame. iSome frames may be protected. iRemove the protection.
The ERASE ALL function
does not erase all the frames.
Can’t format the xD-
Picture Card.
The xD-Picture Card contact area is soiled. Wipe the xD-Picture Card contact area with a
clean dry cloth.
When the camera is
connected to a personal
computer (PC), the shot
image appears on the
camera’s LCD monitor.
iThe USB cable is not properly connected to
the computer or camera.
iThe PC is not switched on.
iSet up the camera and the USB cable
correctly.
iSwitch the PC on.
The camera no longer
works correctly.
The camera has suffered an unforeseen
problem.
Briefly remove the batteries or disconnect the
AC power adapter. Then reload the batteries
or reconnect the AC power adapter and try
again.
Nothing happens when I
use the Mode switch.
iCamera malfunction.
iThe batteries are exhausted.
iBriefly remove the batteries or disconnect
the AC power adapter. Then reload the
batteries or reconnect the AC power adapter
and try again.
iReplace the batteries.
Troubleshooting eIf you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
Can’t use the flash to take
pictures.
iThe shutter button was pressed while the
flash was charging.
iThe batteries are exhausted.
iThe Suppressed Flash mode is selected.
iWait until charging is completed before
pressing the shutter button.
iLoad new batteries.
iSet the flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash cannot
be used in some modes).
The photographed image
is dark even though I used
the flash.
iThe subject is too far away.
iYour finger was covering the flash/flash
control sensor.
iMove to within the effective flash range
before taking the shot.
iHold the camera correctly.
The image is blurred. iThe lens is dirty.
iYou photographed scenery with Macro mode
selected.
iYou took a close-up shot without selecting
Macro mode.
iYou are shooting a subject that is not suited
to autofocusing.
iClean the lens.
iCancel Macro mode.
iSelect Macro mode.
iUse AF/AE lock to take the shot.
The playback image is
faded when I used the
flash to take a picture.
iThere is dust on the flash control sensor. iUse an applicator such as a cotton swab to
clean the flash control sensor.
There is speckling on the
image.
The shot was taken with a slow shutter speed
(long exposure) in a high-temperature
environment.
This is a characteristic of CCDs and does not
indicate a camera fault.