8786
Problem Cause Remedy
Can’t use the flash to
take pictures.
iThe flash is set to Suppressed Flash
mode.
iYou pressed the shutter button while the
flash was charging.
iThe battery is exhausted.
iSet the flash to Auto, Red-Eye Reduction
or Forced Flash mode.
iWait until charging is completed before
pressing the shutter button.
iReplace the batteries.
The playback image is
too dark even though
the flash was used.
iThe subject is too far away.
iYour fingers are obscuring the flash or
flash control sensor.
iMove closer to the subject.
iHold the camera correctly.
The image is blurred. iThe lens is dirty.
iThe lens is zoomed to telephoto in Macro
mode.
iThe photographed subject was too dark.
iClean the lens.
iCancel Macro mode.
iTry standing about 2 m (6.6 ft.) from your
subject to take the picture.
There is speckling on
the image.
iThe shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
iThis is a characteristic of CCDs and
does not indicate a camera fault.
I can’t format the
SmartMedia.
iThe SmartMedia is write-protected. iRemove the write-protection.
Peel off the write-protect sticker)
The playback image is
faded when I used the
flash to take a picture.
iThere is dust on the flash control sensor. iUse an applicator such as a cotton swab
to clean the flash control sensor.
Troubleshooting eIf you think the camera is faulty, check the following once more
Problem Cause Remedy
No power. iThe battery is exhausted.
iThe AC power adapter plug has come out
of the power outlet.
iReplace the batteries.
iPlug the adapter back in.
Power cuts out during
operation.
iThe battery is exhausted. iReplace the batteries.
Battery runs out quickly. iYou are using the camera in extremely
cold conditions.
iThe terminals are soiled.
iThe battery is flat.
iPut the battery in your pocket or another
warm place to heat it and then load it into
the camera just before you take a picture.
iWipe the battery terminals with a clean,
dry cloth.
iReplace the batteries.
No photograph is taken
when the shutter button
is pressed.
iNo SmartMedia is loaded.
iThe SmartMedia is fully recorded.
iThe SmartMedia is write-protected.
iThe SmartMedia is not formatted.
iThe SmartMedia contact area is soiled.
iThe SmartMedia is damaged.
iThe Power Save function has switched
the camera off.
iThe battery is exhausted.
iLoad a SmartMedia.
iInsert a new SmartMedia or erase some
unwanted frames.
iRemove the write-protection.
iFormat the SmartMedia.
iWipe the SmartMedia contact area with
a clean dry cloth.
iLoad a new SmartMedia.
iSwitch the camera on.
iReplace the batteries.