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Troubleshooting Possible causes Solutions
The camera does not emit
any sound.
iThe camera volume is set too low.
iThe microphone was blocked during
shooting/recording.
iThere is something covering the speaker
during playback.
iAdjust the volume.
iTake care not to block the microphone
during shooting/recording.
iEnsure that the speaker is uncovered.
The Frame function does
not erase the frame. iDPOF settings are specified for some
frames.
iSome frames may be protected.
iCancel the DPOF settings and try again
(➡P.70).
iRemove the protection.
The ERASE ALL function
does not erase all the frames.
Can’t format the xD-Picture
Card.
The xD-Picture Card is write-protected. Remove the write-protection.
(Peel off the write-protect sticker.)
When the camera is connected
to a personal computer (PC),
the shot image appears on the
camera’s LCD monitor.
iThe special FinePix 3800 USB cable is not
properly connected to the computer or
camera.
iThe PC is not switched on.
iSet up the camera and the special FinePix
3800 USB cable correctly.
iSwitch the PC on.
The camera no longer
works correctly.
The camera has suffered an unforeseen
problem.
Briefly remove the batteries or disconnect the
AC power adapter. Then reload the batteries
or reconnect the AC power adapter and try
again.
Nothing happens when I
use the Mode switch.
iCamera malfunction.
iThe batteries exhausted.
iBriefly remove the batteries or disconnect
the AC power adapter. Then reload the
batteries or reconnect the AC power adapter
and try again.
iReplace the batteries.
Troubleshooting eIf you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
Can only select “Suppressed
Flash” flash mode.
Continuous shooting is selected. Set continuous shooting to OFF.
Can’t use the flash to take
pictures.
iThe shutter button was pressed while the
flash was charging.
iThe batteries are exhausted.
iThe Suppressed Flash mode is selected.
iWait until charging is completed before
pressing the shutter button.
iLoad new fully charged batteries.
iSet the flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash cannot
be used in some modes).
The photographed image
is dark even though I used
the flash.
iThe subject is too far away.
iYour finger was covering the flash/flash
control sensor.
iMove to within the effective flash range
before taking the shot.
iHold the camera correctly.
The image is blurred. iThe lens is dirty.
iYou photographed scenery with Macro mode
selected.
iYou took a close-up shot without selecting
Macro mode.
iYou are shooting a subject that is not suited
to autofocusing.
iClean the lens.
iCancel Macro mode.
iSelect Macro mode.
iUse AF/AE lock to take the shot.
The playback image is
faded when I used the
flash to take a picture.
iThere is dust on the flash control sensor. iUse an applicator such as a cotton swab to
clean the flash control sensor.
There is speckling on the
image.
The shot was taken with a slow shutter speed (long
exposure) in a high-temperature environment.
This is a characteristic of CCDs and does not
indicate a camera fault.