7776
Troubleshooting Possible causes Solutions
Frame erase does not
erase the frame.
The ERASE ALL
function does not
erase all the frames.
Screens are not
displayed in English.
There is no image on
the TV.
When the camera is
connected to a
personal computer
(PC), the photographed
image appears on the
camera’s LCD monitor.
The camera no longer
works correctly.
Can’t print with
PictBridge.
The camera was
connected to PC when
the USB mode was
set to “¢”.
Some frames may be protected.
iA language other than English is
selected in the “ ” setting in
SET-UP (➡P.46).
iPhotography mode is selected.
iThe camera is not connected to the TV
correctly.
i“TV” is selected as the TV input.
iThe video output setting is incorrect.
iThe USB cable (mini-B) is not correctly
connected to the PC or camera.
iThe PC is not turned on.
The camera has suffered an unforeseen
problem.
“¢” is not selected in USB mode in
the SET-UP menu.
Unprotect frames using the camera on
which the protection was first applied.
1Press the “MENU/OK” button to display
the menu on the LCD monitor.
2Press “d” or “c” to select “F” and
press “a” or “b” to select “SET-UP”
(SET-UP screen appears on the LCD
monitor).
3Press “d” or “c” to move to option 3
and then press “a” or “b” to select
“”.
4Press “d” or “c” several times to select
“ENGLISH”.
5Press the “MENU/OK” button.
iImages do not appear on a TV when
Photography mode is selected.
iConnect the camera and TV correctly.
iSet the TV input to “VIDEO”.
iChange the setting to “NTSC” or “PAL”
(➡P.46).
iSet up the camera and the USB cable
(mini-B) correctly.
iTurn the PC on.
Briefly remove the batteries or
disconnect the AC power adapter. Then
reload the batteries or reconnect the AC
power adapter and try again.
Select “¢” in USB mode in the SET-
UP menu.
Perform steps 1to 3to remove the
camera from PC.
hWindows
1The “New Hardware Found” wizard
(or “Scanner and Camera” wizard)
appears. If the wizard does not
appear, proceed to step 3.
2Click the [Cancel] button.
3Disconnect the camera from the PC.
hMacintosh
1The window for locating the driver
appears. If the window does not
appear, proceed to step 3.
2Click the [Cancel] button.
3Disconnect the camera from the
Macintosh.
Troubleshooting eIf you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
No power.
Nothing happens
when I press the
“Playback” button.
Power cuts out during
operation.
Batteries run out
quickly.
No photograph is taken
when the Shutter
button is pressed.
Can’t use the flash.
The playback image is
too dark even though
the flash was used.
The image is blurred.
There is speckling on
the image.
Can’t format the xD-
Picture Card.
iThe batteries have run out.
iThe batteries are loaded backwards.
iThe battery cover is not closed
properly.
iThe AC power adapter plug has come
out of the power outlet.
iLens cover is opened.
iCamera malfunction.
iThe batteries run out.
The batteries run out.
iYou are using the camera in extremely
cold conditions.
iThe terminals are soiled.
iThe batteries get un-rechargeable.
iNo xD-Picture Cardis inserted.
iThe xD-Picture Cardis fully recorded.
iThe xD-Picture Cardis not formatted.
iThe xD-Picture Card contact area is
soiled.
iThe xD-Picture Cardis damaged.
iThe Auto power off function has turned
the camera off.
iThe batteries run out.
iThe flash is set to Suppressed Flash
mode.
iYou pressed the Shutter button while
the flash was charging.
iThe batteries run out.
iThe Subject is too far away.
iYour finger was covering the flash.
iThe lens is dirty.
iThe photographed subject was too
dark.
iYou photographed scenery with Macro
mode selected.
iYou took a close-up shot without
selecting Macro mode.
The shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
The xD-Picture Card contact area is
soiled.
iLoad new or fully charged batteries.
iLoad the batteries in the correct
direction.
iClose the battery cover correctly.
iPlug the adapter back in.
iClose the lens cover.
iBriefly remove the batteries or
disconnect the AC power adapter.
Then reload the batteries or reconnect
the AC power adapter and try again.
iLoad new or fully charged batteries.
Load new or fully charged batteries.
iPut the batteries in your pocket or
another warm place to heat them and
then load them into the camera just
before you take a picture.
iWipe the battery terminals with a
clean, dry cloth.
iLoad new batteries.
iInsert an xD-Picture Card.
iInsert a new xD-Picture Card or erase
some unwanted frames.
iFormat the xD-Picture Card.
iWipe the xD-Picture Card contact
area with a clean dry cloth.
iInsert a new xD-Picture Card.
iTurn the camera on.
iLoad new or fully charged batteries.
iSet the Flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash
cannot be used in some modes).
iWait until the flash has finished
charging before pressing the Shutter
button.
iLoad new or fully charged batteries.
iMove to within the effective flash range
before taking the picture.
iHold the camera correctly.
iClean the lens.
iTry standing approx. 2 m (6.6 ft.) from
your subject to take the picture.
iCancel Macro mode.
iSelect Macro mode.
This is a characteristic of CCDs and
does not indicate a camera fault.
Wipe the xD-Picture Card contact area
with a clean dry cloth.