7.2 Remedying Typical Troubles 111
7
TROUBLESHOOTING
*) For details on how to clean the rollers, see "5.2 Cleaning the
ADF."
Clean all of the rollers
(*1)
YES Contact the manufacturer’s
authorized service center.
NO
YES
Have you cleaned all the
rollers?
Have you adjusted the scan
scale?
Continued on next page
Set the scan scale.
What OS are you using?
Display the properties of
the scanner that you are
using on "Scanners and
Cameras" in the control
panel, then adjust the
scan scale.
NO
Symptom12 When documents have been set in the ADF to
be scanned, are the scanned images elongated?
Windows 98/
Windows Me/
Windows 2000/
Windows XP
Windows 95/
Windows NT 4.0
R
R
R
R
R
R