6.3 Items to check before contacting the dealer where you bought the scanner

Before you ask for repair service, click the link below to display Trouble shooting table and check the items on the table.

Trouble Shooting

If you cannot solve the problem after checking the remedies in the Trouble shooting table, contact the dealer where you bought the scanner or an authorized FUJITSU scanner service provider. Before you ask for repair service, please collect the following information.

Check items:

Model : (Example) fi-5750C

For details on the model, refer to Chapter "6.4 Checking labels on the scanner".

Serial No. : (Example) 000001

For details on the serial No., refer to Chapter "6.4 Checking labels on the scanner".

Production date : (Example) 2004-01 (January, 2004)

For details on the production date, refer to Chapter "6.4 Checking labels on the scanner".

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