Symptom : The scanning does not start.

Back to the trouble shooting index

Did you unlock the shipping lock?

 

 

Turn OFF the scanner and unlock the shipping lock.

 

 

Reference : "Getting Started" 2.1 Installing the scanner

 

 

NO

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

Are the documents loaded correctly on the ADF paper chute?

 

Load the documents correctly onto the ADF paper chute.

 

NO

 

 

 

 

YES

 

 

 

 

 

Is the ADF closed completely?

 

Close the ADF completely.

 

NO

 

 

 

 

YES

 

 

 

 

 

 

 

Connect the interface cable correctly.

Is the interface cable connected correctly?

 

Reference : "Getting Started" 2.2 Connecting the scanner to

 

NO

your PC

 

 

 

YES

 

 

 

 

 

Is the connecter of interface cable broken?

 

Use a new interface cable and correctly connect it.

 

NO

 

 

 

 

YES

 

 

 

 

 

 

 

Turn OFF the scanner and set the SCSI ID correctly, then turn

(When using the scanner on SCSI interface) Is the SCSI ID set

 

ON the scanner again.

correctly?

NO

Reference : "Getting Started" 2.2 Connecting the scanner to

 

your PC

 

 

 

 

 

YES

 

 

 

 

 

Doesn't the scanning start even after running ON the scanner

 

The scanner operation is normal.

again?

 

NO

 

 

 

 

 

 

YES

 

 

 

 

 

If you cannot solve the problem after taking measures, check the

 

 

items in "6.3 Items to check before contacting the dealer where

 

 

you bought the scanner" and contact the dealer or an authorized

 

 

FUJITSU service provider.

 

 

 

 

 

All Rights Reserved, Copyright (C) PFU LIMITED 2003