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Contents

Introduction ...................................................................................2

■ About This Manual .......................................................................4

Troubles and Resolutions in Windows....................................... 9

How to find your resolution ............................................................... 10
If your first attempt to install failed ................................................... 11
If you have installed the software before ......................................... 12
■Uninstalling the software...................................................................... 12
■Removing the installation information.................................................. 16
■Installing the software from the [ScanSnap Setup] dialog box............. 20
■Installing one software at a time...........................................................23
When the ScanSnap Manager icon does not appear ...................... 24
■Displaying the ScanSnap Manager icon.............................................. 24
When ScanSnap Manager does not operate normally .................... 25
■Removing unnecessary icons from the taskbar................................... 25
■Checking the connection between the ScanSnap and the computer... 25
■Checking if ScanSnap Manager is operating normally ........................26
■Removing the ScanSnap's connection information.............................. 29
When you cannot uninstall the software .......................................... 31

Troubles and Resolutions in Mac OS........................................32

If you have installed the software before ......................................... 33
If you failed to install Evernote for Mac ............................................ 34

Installing the Software................................................................ 35

Installing in Windows ......................................................................... 36
■System requirements........................................................................... 36
■How to install the software................................................................... 38
■ScanSnap software.............................................................................. 39