Troubleshooting and tips

The Suspend/Resume button does not respond properly
You have pressed and held the Suspend/Resume button too long to switch the Pocket PC on
or off.
► Briefly press the Suspend/Resume button until the Pocket PC switches on or off.
No sound or minimal volume
Check whether the volume is set correctly.
► Touch the loudspeaker symbol in the navigation bar.
A popup window for the loudspeaker settings appears.
► Activate the selection field for On with the stylus.
or
► Set the desired volume on the slide control with the stylus.
Poor reception via GPS
The installation position of the Pocket PC in your vehicle is unfavourable.
► Change the installation position of the Pocket PC.
Your vehicle's windscreen is coated.
► Use an external GPS antenna (available as an accessory).
Contact with hotline/help desk
If you are unable to solve a certain problem, please contact the hotline/help desk. Additional details
are contained in the "Safety" and "Warranty" manuals. Please have the following information ready
when you call:
• The model name and serial number of the Pocket PC. The serial number is located on a sticker
on the backside of the Pocket PC.
• Notes of any messages that appear on the screen and information on acoustic signals.
• Any changes you have made to the hardware or software after receiving the Pocket PC.
• Your system configuration and all peripheral devices connected to your system (e. g. keyboard).
• Your sales contract.
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