Support & Warranty

What must you do?

If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that HGST or your reseller provides.

To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and ship-to address by contacting G-Technology at http://www.g-technology.com/support. Please follow the instructions found on the website. You must return the covered hard disk drive using approved packaging to our logistics center. You must pay any associated transportation charges, duties and in- surance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.

What will HGST do?

HGST will replace the drive with a functionally equivalent replacement product, transportation pre- paid. HGST may replace your product with a product that was previously used, repaired and tested to meet HGST specifications. You receive tile to the replaced product at delivery to carrier at HGST shipping point. You are responsible for importation of the replaced product, if applicable. HGST will not return the original drive to consumers; therefore, the consumer is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. HGST warrants that the replaced products are covered for the remainder of the original product warranty or 90 days, whichever is greater.

How is our liability limited?

HGST AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR

3)SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDIC- TIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAM- AGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

How do local laws apply?

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

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G-Technology 0G02289 manual Support & Warranty, What must you do?
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0G02289 specifications

G-Technology's 0G02289 is a portable external hard drive that is designed for professionals working in creative fields such as photography, videography, and graphic design. The drive is part of G-Technology's G-DRIVE series, known for its robust performance and reliability, making it an ideal choice for users who need to store large amounts of data while on the go.

One of the standout features of the 0G02289 is its impressive storage capacity, offering up to 4TB of space. This ample capacity allows users to store extensive libraries of high-resolution photos, 4K and 8K video files, and other large multimedia assets without the worry of running out of space. The sleek and compact design makes it easy to carry, fitting comfortably in a laptop bag or backpack.

In terms of connectivity, the G-Technology 0G02289 is equipped with USB 3.0 ports, ensuring fast data transfer rates of up to 136MB/s. This enables users to quickly back up files or transfer data between devices, enhancing productivity during workflows. Additionally, it is compatible with USB-C devices, making it versatile for use with a wide range of modern laptops and computers.

Another remarkable characteristic of the 0G02289 is its durable build quality. The drive is designed to withstand the rigors of on-the-go use and features a shock-resistant enclosure that protects data from accidental drops or impacts. This durability is especially important for professionals who often work in challenging environments, providing peace of mind that their data is secure.

The G-Technology 0G02289 also comes preformatted for Mac users, but it can easily be reformatted for compatibility with Windows systems. This versatility makes it an attractive option for users with mixed computing environments. Furthermore, G-Technology offers a limited warranty, emphasizing their confidence in the drive's reliability and performance.

In summary, the G-Technology 0G02289 is a high-performance portable external hard drive that delivers ample storage capacity, fast data transfer speeds, and rugged durability. Its thoughtful design and excellent features make it a perfect choice for creative professionals who need a dependable solution to manage and protect their valuable data on the go.
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