Troubleshooting

To turn down the modem volume:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 3 Click the modem you want to adjust, then click Properties.

4 Click the Modem tab, then adjust the Speaker volume control.

5 Click OK twice to close the Phone and Modem Options dialog box.

Monitor

The screen resolution is not correct

Change the screen resolution from the Display Properties dialog box.

Tips & Tricks

Help and Support

For more information, see “Adjusting the color depth” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.

For more information about changing the screen resolution, click Start, then click Help and Support.

Type the keyword screen resolution in the Search box , then click the arrow.

The computer is running but there is no picture

Make sure that the monitor is plugged in and turned on. If the monitor is turned on, the power LED should be lit.

Adjust the brightness and contrast controls to the center position.

Make sure that the monitor cable is connected to the video port on the back of your computer.

Check the cable for bent or damaged pins.

Reinstall the device driver.

Connect a monitor that you know works to your computer.

The color is not uniform

Make sure that the monitor warms up for at least 30 minutes before making a final judgment about color uniformity.

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