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Gateway E-2500D Printer, To set a default printer:, To make sure that the printer is not set to work offline:, The printer will not turn on

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Chapter 6: Troubleshooting

Printer

The printer will not turn on

■Make sure that the printer is online. Many printers have an online/offline button that you may need to press.

■Make sure that the power cable is plugged into an AC power source.

The printer is on but will not print

■Check the cable between the printer and your computer. Make sure that it is connected to the correct port.

■Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online.

■Check the cable for bent or broken pins.

■If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup.

To set a default printer:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens.

3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer.

■Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver.

You see a “Printer queue is full” error message

■Make sure that the printer is not set to work offline.

To make sure that the printer is not set to work offline:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens.

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Contents

Page Contents Getting Help Checking Out Your Gateway Computer Getting Started Maintaining Your Computer Troubleshooting Safety, Regulatory, and Legal Information Index Page Getting Help Thank you for purchasing our computer Help and Support To start Help and Support: Searching for a topic Using Your Computer guide To access the Using Your Computer guide: Online help Gateway contact information Identifying your computer Checking Out Your Gateway Computer Front Page Back Page Page Locating your serial number Microsoft Certificate of Authenticity Finding your specifications Accessories USB flash drive Uninterruptible power supplies Getting Started Working safely Reducing eye strain Setting up your computer desk and chair Setting up your computer and computer accessories Sitting at your computer Avoiding discomfort and injury from repetitive strain Protecting from power source problems Checking the voltage selection To set the voltage selection switch: Starting your computer To start your computer: Waking up your computer Turning off your computer To turn off your computer: Restarting (rebooting) your computer To close unresponsive programs and restart your computer: Using the keyboard Standard keyboard Adjusting the volume To adjust the overall volume level using hardware controls: Configuring the audio jacks To configure the universal audio jacks: Connecting the modem To connect the modem: Connecting to a cable or DSL modem or to an Ethernet network To connect to an Ethernet network: Installing a printer, scanner, or other peripheral device Page Using Drives and Ports Using the diskette drive To use a diskette: Using the Zip drive To use a Zip disk: Using the CD or DVD drive Identifying drive types Inserting a CD or DVD To insert a CD or DVD: Playing a CD Playing a DVD Creating CDs and DVDs Maintaining Your Computer Caring for your computer Updating Windows To run Windows Update: Protecting your computer from viruses To scan for viruses: To remove a virus: To update Norton Internet Security: Page Cleaning your computer Cleaning the exterior Cleaning the keyboard Cleaning the monitor Cleaning the mouse To clean your optical mouse: To clean your trackball mouse: Cleaning CDs or DVDs Restoring your system Microsoft System Restore To run Microsoft System Restore: Reinstalling programs and drivers To reinstall your program or driver: Restoring your computer to the original configuration To restore your computer to the original configuration: Preventing static electricity discharge Opening the case Removing the side panel To remove the side panel: Page Removing the front bezel To remove the front bezel: Replacing the front bezel To replace the front bezel: Closing the case Replacing the side panel To replace the side panel: Installing memory To install or replace DIMM memory: Page Replacing the system battery To replace the battery: Page Troubleshooting Safety guidelines First steps Troubleshooting Add-incards Audio CD or DVD drives Audio CD does not produce sound A DVD movie will not play Computer Diskette drive DVD drives File management To restore deleted files: Hard drive Internet Keyboard Memory Modem (dial-up) To check the dialing properties: Your 56K modem does not connect at 56K To run modem diagnostics: To turn down the modem volume: Monitor Mouse Networks Passwords Power Printer To set a default printer: To make sure that the printer is not set to work offline: Sound Page Networking Your Computer Introduction to Networking Ethernet, Fast Ethernet, or Gigabit Ethernet Using a router Example router-basedEthernet network Determining if an Ethernet is already installed on your computers To determine if Ethernet is already installed on your computer: Creating an Ethernet network Installing Ethernet cards and drivers Making sure your broadband connection works Naming the computers and the workgroup To identify this computer on the network: Configuring the TCP/IP protocol Terms you should know Using a DHCP server To use a DHCP server Page Setting up an Ethernet network Setting up a network using a router To set up a network using a router: Configuring your router To configure the Linksys EtherFast Cable/DSL router: Page Testing your network Troubleshooting Your Ethernet network Page Safety, Regulatory, and Legal Information Important safety information Regulatory compliance statements United States of America Canada Laser safety statement Environmental information Notices Page Index