Main
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Contents
1 Checking Out Your Gateway M350. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2G e t t i n g S t a r t e d
3G e t t i n g H e l p
ii
4 Windows Basics
5 Using the Internet
6 Using Multimedia
7 Sending and Receiving Faxes
iv
8 Managing Power
9 Travel Tips
10 Customizing Your Notebook
11 Networking Your Notebook
12 Moving From Your Old Computer
13 Maintaining Your Notebook
vi
14 Restoring Software
15 Upgrading Your Notebook
16 Troubleshooting
A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 297 Index
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Checking Out Your Gateway M350
Front
Left side
Left side
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Right side
Right side
Back
Bottom
Bottom
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Keyboard area
Keyboard area
For information on using your keyboard, see Using the keyboard on page 26.
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Identifying your model
Identifying your model
M350WVN
P/N.:
This class B digital apparatus meets all requirements of the Canadian interference-
Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le
Gateway serial number
Internal wireless label
Microsoft Certificate of Authenticity
Finding your specifications
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Accessories
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Getting Started
Connecting the AC adapter
To connect the AC adapter:
1
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Protecting from power source problems
Starting your notebook
Waking up your notebook
Turning off your notebook
To turn off your notebook in WindowsXP:
1
2
To turn off your notebook in Windows2000:
Restarting (rebooting) your notebook
To close unresponsive programs and restart your notebook:
1
2 3 4
Status indicators
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Using the keyboard
Key types
System key combinations
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Multi-function buttons
Using the audio controls
Using the EZ Pad touchpad
The EZ Pad consists of a touchpad, two buttons, and a rocker switch.
Using the touchpad
To... Do this...
Connecting the modem
Connecting to a wired Ethernet network
To connect to a wired Ethernet network:
1
2
Broadband Internet connections
Installing a printer, scanner , or other peripheral device
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Getting Help
HelpSpot
To start HelpSpot in WindowsXP:
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Searching for a topic
HelpSpot videos
To play a HelpSpot video:
Do More With Gateway
Online help
Page
Using eSupport
Support Home
Downloads
Contact Us
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Windows Basics
About the Windows environment
Using the desktop
Using the Start menu
To use the Start menu:
1
2
Adding icons to the desktop
To add icons to the desktop:
1 2
3
Identifying window items
Chapter 4: Windows Basics
Working with files and folders
Viewing drives
To view the drives on your notebook:
To see the files and folders on a drive:
Creating folders
To create a folder:
1
2
3
Copying and moving files and folders
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Deleting files and folders
To delete files or folders:
1
2
To recover files or folders from the Recycle Bin:
Browsing for files and folders
To browse for a file:
1
2
3
Searching for files
Using the Windows Search utility
To find files and folders using the Search utility:
1
2
3
4
Using advanced search options
Working with documents
Creating a new document
To create a new document:
1
2
Saving a document
To save a document:
1
2
3 4
Opening a document
To open a document:
1 2 3
4
Printing a document
To print a document:
1 2 3 4
Shortcuts
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Using the Internet
Learning about the Internet
Setting up an Internet account
To set up an Internet account with America Online:
1 2
Accessing your Internet account
To connect to your America Online Internet account:
1 2
To disconnect from your America Online Internet account:
Using the World Wide Web
Connecting to a Web site
To connect to a Web site:
1
2
Downloading files
To download files or programs from a Web site:
1 2
3
4 5
Using e-mail
Sending e-mail
To send e-mail using America Online:
1 2 3
4 5 6
Checking your e-mail
To check your e-mail using America Online:
1 2 3
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Using Multimedia
Adjusting the volume
Adjusting the volume in Windows XP
To adjust the overall volume level using hardware controls:
To adjust the overall volume level from Windows:
1
3
4
To adjust specific volume levels:
1
2
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Adjusting the volume in Windows 2000
To adjust overall volume level using hardware controls:
To adjust overall volume level from Windows:
To adjust specific volume levels:
1
2
3
Recording and playing audio
To make an audio recording:
1
2
3 4 5 6
1 2 3 4
Playing audio and video files with the Windows Media Player
To play a file using the WindowsMedia Player:
1
2 3 4
Using the CD or DVD drive
Identifying drive types
Inserting a CD or DVD
Listening to CDs
Listening to CDs in Windows XP
To play a CD:
1 2
3
Listening to CDs in Windows 2000
To play a CD:
Using MusicMatch
Playing CDs
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Creating MP3 music files
To create MP3 files:
4
1
2 3
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Editing track information
Building a music library
Changing the music library display settings
Listening to Internet radio
To listen to an Internet radio station:
1 2
3
Using advanced features
Playing a DVD
2
To play a DVD:
1
3
4
Creating CDs and DVDs using Roxio Easy CD Creator
Creating data CDs and DVDs
1
To create a data CD or DVD:
2
3
4
5
6
7
Creating video DVDs
To create a video DVD:
1
2 3
Creating music CDs
To create music CDs:
1
2
3
4
5
6
7
Copying CDs and DVDs
To copy a CD or DVD:
2
1
3
4
5
6
7
Creating CDs and DVDs using Nero Express
Creating a data CD or DVD
To create a data CD or DVD:
1
2 3
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Page
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Copying a CD or DVD
To copy a music CD, data CD, or data DVD:
1
2
3
Page
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Copying music tracks
To copy music CD tracks to your hard drive:
1
2
3 4
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Creating a music CD
To create a music CD:
1
2 3 4
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Page
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Advanced features
Using the optional diskette drive
To use a diskette:
1 2
3
Using the optional memory card reader
Memory card types
Using a memory card
To insert a memory card:
1
2
To remove a memory card:
Connecting a digital camera
To connect a digital camera:
1
2
Connecting a digital video camera
To connect a digital video camera:
1
2
Sending and Receiving Faxes
Installing and configuring Fax
Installing Fax in Windows XP
To install Fax:
1 2
3 4
Configuring Fax in Windows XP
To configure Microsoft Fax:
1
2
6
3
4
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Configuring Fax in Windows 2000
12
13
14 15
16
Sending a simple fax
To send a simple fax:
1
2
3 4
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Setting up your cover page template
To set up your fax cover page template:
1
2
3
Faxing from programs
Faxing a scanned document
Receiving and viewing a fax
To receive and view a fax in WindowsXP:
1
2
To receive and view a fax in Windows2000:
Automatically retry sending a fax in Windows XP
To automatically retry sending a fax in WindowsXP :
2
3 4
5 6
Automatically cancelling a fax in Windows XP
To automatically cancel a failed fax in WindowsXP:
2
3 4 5 6
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Managing Power
Monitoring the battery charge
Recharging the battery
Recalibrating the battery
To recalibrate the battery:
1 2
3 4
5 6
Changing batteries
Replacing the battery
To replace the battery:
1
2 3
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Extending battery life
Conserving battery power
Using alternate power sources
Changing power modes
Using power saving modes
Changing power settings
Changing the power scheme
To change the power scheme:
2
3
Changing alarm options
To change the alarm options:
1
2
3
Changing advanced settings
To change advanced power management settings:
1
2
3
Activating and using Hibernate mode
To activate Hibernate mode:
1
2
3
4
To use Hibernate mode:
Changing SpeedStep settings
To change SpeedStep settings in Windows2000:
1
2
3
4
Travel T ips
Modem
Radio frequency wireless connections
Files
Security
To create a startup password:
1
2
Power
Additional tips
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Customizing Y our Notebook
Adjusting the screen and desktop settings
Adjusting the color depth
To change the color depth:
3
4
5
Adjusting the screen resolution
To adjust the screen resolution:
3
1
4 5
Changing the colors on your Windows desktop
To change desktop colors in WindowsXP:
1
Page
Page
Changing the desktop background
To change the desktop background in WindowsXP:
3
1
4
5
2
6
To change the desktop background in Windows2000:
3
4
5
6
Selecting a screen saver
To select a screen saver:
3
1
4
5
6
7
8
Changing the touchpad settings
To change your touchpad settings:
2
1
3
4
5
6
Adding and modifying user accounts
User account tips
To add, delete, or modify user accounts in WindowsXP:
1 2
3
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Networking Y our Notebook
Benefits of networking
Sharing a single Internet connection
Sharing drives
Sharing peripheral devices
Streaming audio and video files
Playing multi-player games
Selecting a network connection
Wired Ethernet network
Wireless Ethernet network
Using a wired Ethernet network
Ethernet, Fast Ethernet, or Gigabit Ethernet
Example wired Ethernet network
Equipment you need for a wired Ethernet network
Using a wireless Ethernet network
Using a wireless Ethernet network
Wireless Ethernet speed and frequency
The two most common types of wireless Ethernet networks are access point and peer-to-peer.
Network Type Speed Frequency Advantages Disadvantages
Example access point wireless Ethernet network
Equipment you need for an access point wireless Ethernet network
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Equipment you need for a peer-to-peer wireless Ethernet network
For more information
Using your notebook on a network
Installing and configuring your notebook for Ethernet networking
Turning your wireless Ethernet emitter on or off
To turn the wireless Ethernet emitter on or off in WindowsXP:
1
Page
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Moving From Your Old Computer
Using the Windows XP Files and Settings Transfer Wizard
To open the Files and Settings Transfer Wizard:
Transferring files
Finding your files
To find files in the My Documents folder:
1
2 3
4
To find files using Find or Search:
1
Transferring Internet settings
Setting up your ISP
To use the Internet Connection Wizard:
1
2
Installing your old printer or scanner
Installing a USB printer or scanner
Installing a parallel port printer
To install your old printer:
1 2 3 4
5
Installing your old programs
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Maintaining Y our Notebook
Caring for your notebook
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Protecting your notebook from viruses
To scan for viruses:
1
2
3
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Managing hard drive space
Checking hard drive space
To check hard drive space:
1
2
Using Disk Cleanup
To use the WindowsDisk Cleanup program:
3
1
2
Checking the hard drive for errors
To check the hard drive for errors:
1
2
3
4 5
6
Defragmenting the hard drive
To defragment the hard drive:
1
2
3
4 5
6
Backing up files
Using the Scheduled Task Wizard
To start the Scheduled Task Wizard:
1
2
3
Cleaning your notebook
Cleaning the exterior
Cleaning the keyboard
Cleaning the computer screen
Cleaning the mouse
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Restoring Software
Chapter 14: Restoring Software
Using the Restoration CDs
Reinstalling device drivers
To reinstall device drivers:
1
2 3
5
6
7 8
Updating device drivers
To update device drivers:
1
2 3
5
Reinstalling programs
To reinstall programs from the Drivers and Applications CD:
1
2
3
4
5 6
8
9
10 11
Reinstalling Windows
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Page
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Adding and removing a PC Card
To insert a PCCard:
Page
Preventing static electricity discharge
Adding or replacing memory
Adding or replacing memory in the memory bay
Page
Page
Replacing memory under the keyboard
Page
Page
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Page
Page
Page
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Replacing the hard drive kit
Page
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Page
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Troubleshooting
Safety guidelines
First steps
Software support tools
272
Troubleshooting
CD or DVD drives
Your notebook does not recognize a disc
An audio CD does not produce sound
273
A DVD movie will not play
274
Cleaning CDs or DVDs
Device installation
You have computer problems after adding a new device
To check IRQ usage in WindowsXP:
1
Diskette drive
The diskette drive is not recognized
You see an Access Denied or Write protect error message
Display
277
The text on the display is dim or difficult to read
The display has pixels that are always dark or too bright
File management
A file was accidentally deleted
To restore deleted files:
1 2
278
Hard drive
You see an Insufficient disk space error message
You see a Data error message
The hard drive cannot be accessed, or you see a General failure reading drive C error message
You see a Non-system disk, NTLDR is missing, or disk error message
Internet
You cannot connect to the Internet
You see an Unable to locate host message and are unable to browse the Internet
Connecting to a Web site takes too long
280
Keyboard
The external keyboard does not work
A keyboard character keeps repeating or you see a Keyboard stuck or Key failure error message
281
Memory
You see a Memory error message
You see a Not enough memory error message
Memory card reader
Drive letters for the memory card slots do not appear in the My Computer window
1
2
3 4
To check the dialing properties in Windows2000:
1
2
3
283
You cannot connect to the Internet
Your 56K modem does not connect at 56K
284
To access the gateway.your.way dial-up server:
1 2 3
The modem is not recognized by your notebook
To run modem diagnostics in WindowsXP:
1 2
3
4
5
To run modem diagnostics in Windows2000:
1 2
3 4
Mouse
The external mouse does not work
287
The external mouse works erratically
Networks
You cannot connect to your company network
Passwords
Your notebook does not accept your password
You forgot your startup password
PC Cards
You installed a PCCard and now your notebook is having problems
Power
Your notebook is not working on ACpower
Your notebook is not working on battery power
Printer
The printer will not turn on
The printer is on but will not print
To set a default printer in WindowsXP:
1
1
2
3
To make sure that the printer is not set to work offline in Windows 2000:
1 2
Sound
You are not getting sound from the built-in speakers
Video
The external monitor is not working
Telephone support
Before calling Gateway Technical Support
Telephone support
Telephone numbers
Gateway offers a wide range of customer service, technical support, and information services.
Automated troubleshooting system Telephone numbers
You can access the following services through your telephone to get answers to your questions:
Service description How to reach
Tutoring and training
Self-help
Tutoring
Tutoring and training
Training
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A
Setting up your system
Care during use
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Regulatory compliance statements
Wireless Guidance
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United States of America
Federal Communications Commission (FCC) Intentional emitter per FCC Part 15
Unintentional emitter per FCC Part 15
FCC declaration of conformity
Telecommunications per FCC part68 (applicable to products fitted with USA modems)
Canada
Industry Canada (IC) Intentional emitter per RSS 210
Unintentional emitter per ICES-003
Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem)
Mexico
Intentional emitter
Unintentional emitter
Laser safety statement
EPA ENERGY ST AR
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Notices
Notices
All Rights Reserved
Trademark Acknowledgments
Macrovision statement
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Index