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| ProClick® Pronto™ |
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| ENG |
5.0 Troubleshooting |
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Problem | Solution | |
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No Power, No Lights | Verify unit is plugged in. | |
| Check ON/OFF Switch. | |
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No Power, No Lights, Unit Is Plugged In, | Contact an Authorized GBC Technician for Service. | |
ON/OFF Switch is ON. |
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Empty Chip Tray | When the chip tray is full (approximately 60 books) the User Interface will show the Icon | |
| below indicating the tray is full and needs to be emptied. | |
Pull Tray out and empty tray | Replace empty tray |
The machine will NOT operate without the chip tray securely in place
Removing a Jam
“Remove Document” means: | “Slide Tray Up” means: |
Remove jammed document.
Remove Document | Slide Tray Up |
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Lift paper deck from the center into the locked/resting position by pulling the tray upwards from the middle.
(Machine is now disabled and cannot operate until the paper desk and safety cover have been put back into their proper original operating position).
“Open Cover” means:
“Remove single spine, Slide Tray down and close cover” means:
Pull Clear Safety Cover forward
(Machine is now disabled and cannot operate until the safety cover have been put back into their proper original operating positions).
Open Cover | Remove single spine, |
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| Slide Tray down and close cover |
Remove jammed Spine.
Lower paper desk back into the original operating position.
Push Clear Safety Cover back into position.
The ProClick® Pronto™ is now clear and ready to proceed.
Flashing Error Display | If error display flashes on the User Interface, reboot the machine by turning the machine |
| off and turning it on. |
| If the machine still shows the same error flashing, call a service technician for |
| assistance. |
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Not ready to bind | The machine will detect all inputs (binding spine not in machine, document size not |
| measured, safety cover closed) before allowing binding to proceed. |
| If any of these are not in place, the machine will not bind and the user interface will |
| display the corresponding requirement for user action. |
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Machine does not resize | Make sure that there is no paper on the paper deck when inserting spine. |
| If the bind spine is smaller than the sized document, the machine will not bind. |
| If user interface display “Insert punched document into sizer”, the user will need to |
| resize the document in the document sizer. |
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Power Cord has been lost | Contact an Authorized GBC Technician to order replacement parts. |
| Please provide the machine model and serial number for reference. |
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Wrong sequence of operation | If user inserts the document before inserting the spine cassette, the user interface will show |
| a “Remove document” error. |
| Remove the document and follow the instruction on the user interface. |
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Office Zone | 800.543.5454 | www.officezone.com |
