GE 197D4618P002 installation instructions Instructions Safety

Instructions

Before you call for service…

Problem Possible Causes What To Do

Instructions Safety

Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)

Normal when refrigerator	• Wait 24 hours for the refrigerator to completely
is first plugged in.	cool down.
Often occurs when large	• This is normal.
amounts of food are
placed in refrigerator.
Door left open.	• Check to see if package is holding door open.
Hot weather or frequent	• This is normal.
door openings.
Temperature control	• See About the controls.
set at the coldest setting.

Consumer Support Troubleshooting Tips Installation Instructions Operating

	Grille and condenser need	•See Care and cleaning.
	cleaning.
Refrigerator or freezer	Temperature controls not set	• See About the controls.
compartment too warm	cold enough.
	Warm weather or frequent	• Set the temperature control one step colder.
	door openings.	See About the controls.
	Door left open.	• Check to see if package is holding door open.
Frost or ice crystals	Door left open.	• Check to see if package is holding door open.
on frozen food
	Too frequent or too long
(frost within package
	door openings.
is normal)
Ice cubes have	Food transmitting odor/taste	• Wrap foods well.
odor/taste	to ice cubes.
	Interior of refrigerator	•See Care and cleaning.
	needs cleaning.
Slow ice cube freezing	Door left open.	• Check to see if package is holding door open.
	Freezer control not set	• See About the controls.
	cold enough.
Refrigerator has odor	Foods transmitting	• Foods with strong odors should be tightly wrapped.
	odor to refrigerator.	• Keep an open box of baking soda in the refrigerator;
		replace every three months.
	Interior needs cleaning.	• See Care and cleaning.
Moisture forms on	Not unusual during	• Wipe surface dry and reset the refrigerator control
outside of refrigerator	periods of high humidity.	one setting colder.
Moisture collects inside	Too frequent or too
(in humid weather, air	long door openings.
carries moisture into
refrigerator when doors
are opened)
Door/drawer does not	Leveling legs need adjusting.	•See Installing the Refrigerator.
close by itself
Freezer door/drawer	This is normal if, after popping	• This indicates that there is a good seal on the freezer
pops open when	open, the freezer door/drawer	door/drawer. If the freezer door/drawer does not
refrigerator door	closed on its own.	automatically close after popping open, then see the
is closed		Problem: Door/drawer does not close by itself, above.

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