Model 21905 Series | 25840 |
True Digital
User’s Guide
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company, where practicable, may notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company will likely give you adequate notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.
REN Number is located on the cabinet bottom.
Licensing
Licensed under US Patent 6,427,009.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.
Certain other communications devices may also use the 2.4 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the
2.4GHz frequency for communication include wireless audio/video senders, wireless computer networks,
Important Installation Guidelines
•Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight.
•Avoid areas of excessive dust, moisture and low temperature.
•Avoid other cordless telephones or personal computers.
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
•Never touch
•Use caution when installing or modifying telephone lines
Handset Layout
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model
1.Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.
2.Locate the battery compartment on the back of the handset.
3.Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only one way.
4. Close the battery compartment by pushing the door up until it snaps into place.
Base Station
1.Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop.
2.Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack.
3.Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base.
Speaker Volume
Use the cid/vol (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
Voice Instruction
If you need additional assistance, press the review (<<) button in standby mode and follow the voice instructions.
Recording the Outgoing Announcement
If you choose not to record an outgoing announcement, a default announcement plays instead. For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible.
1.Make sure the answering system is ON.
2.Press and hold the announce button until the speaker announces “RECORD ANNOUNCEMENT AFTER TONE“.
3.Begin speaking after you hear the beep.
4.Release the button when you finish your announcement.
NOTE: To return to the default announcement after you have recorded your own outgoing announcement, press the announce button and release it when you hear the beep. Or, press the delete button while the announcement is reviewing.
Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a brief message after the tone, and I’ll get back to you. Thanks.
NOTE: The maximum recording time for the outgoing announcement is 2 minutes.
NOTE: Press the play/stop button at any time to stop playing the announcement.
Programming the Telephone
Standby Screen
The handset displays the handset number and user name.
USER NAME
HANDSET X
4.Press the menu/mute button to save your selection. You will hear a confirmation tone and the new volume setting shows in the display.
NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.
Key Tone
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the KEY TONE
2.Press menu/mute button to enter the menu. SET KEY TONE 1ON 2 OFF shows in the display.
3.Use the touch tone pad on the handset to select 1 or 2, or use the cid/vol ( 6 or 5) button to scroll to your selection. 1ON is the default setting.
4.Press the menu/mute button to confirm.
Message Alert
This feature sets your answering system to give an alert tone every 10 seconds when there are new messages.
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the MESSAGE ALERT
2.Press menu/mute button to enter the menu. NEW MSG ALERT 1ON 2 OFF shows in the display.
3.Use the touch tone pad on the handset to select 1 or 2, or use the cid/vol ( 6 or 5) button to scroll to your selection. 2OFF is the default setting.
4.Press the menu/mute button to confirm.
Ring to Answer
This feature lets you select the number of times you want the phone to ring before the answering system answers a call.
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the RING TO ANSWER
2.Press menu/mute button to enter the menu. RING TO ANSWER 3 4 5 6 TS shows in the display.
3.Use the cid/vol ( 6 or 5) to select from 3 to 6 rings or the Toll Saver (TS).
4.Press the menu/mute button to confirm.
NOTE: If you select TOLL SAVER (TS), the unit answers after the 3rd ring if there are NEW messages in the answering system, OR the unit answers after the 5th ring if there are NO new messages. Then, when you access the answering system from another remote location, you may hang up after 4 rings to save long distance
De-Registration
This feature allows you to remove a registered handset from base. During the
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the DEREGISTRATION
2.Press the menu/mute button to enter the menu. DEREGISTRATION 1YES 42NO shows in the display The default setting is "2NO".
3.Use the
WARNING: It is not recommended that a handset be
4.Select NO, if you do not want to
5.If you select 1YES, press the menu/mute button and MOVE NEAR TO BASE displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the display.
6.Press the
7.If you select YES, press the menu/mute button to confirm.
NOTE: When you complete the
Global De-registration
If one or more handsets becomes lost, you should
WARNING: It is not recommended that a handset be
1. | Press and hold the page button on the base until the CHARGE/IN USE indicator on the |
| base flashes. |
2. | Press and hold the page button on the base again until the CHARGE/IN USE indicator |
| on the base flashes rapidly. |
Ringer HI/LOW/OFF (Shortcut)
There are two ways to set the ringer to HI/LOW/OFF. One is the traditional way as described in Handset Setup; Ringer Volume menus. The other one is this short cut to ringer menu.
1.Make sure the phone is OFF (not in talk mode).
2.Press the #pause/ringer button to display SET RINGER 1HI 2LOW 3OFF.
3.Use the touch tone pad on the handset to select 1, 2 or 3, or use the cid/vol ( 6 or 5) button to scroll to your selection. HI is the default setting.
4.Press #pause/ringer button again to save and display the new selection for a few seconds.
Flash/Call Waiting
If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.
•To connect to the waiting call, press the flash/exit button on the handset, and your original call is put on hold.
•To switch between the two calls, press the flash/exit button.
TIP: Do not press the talk/end button on the handset to activate a custom calling service, such as call waiting, or call will disconnect.
Last Number Redial
You may redial a number up to 32 digits long. To quickly redial the last number you dialed:
1.Press the talk/end button.
2.Press the redial/format/conf button.
3.Press the redial/format/conf button first, then use the cid/vol ( 6 or 5) button to select the desired redial number.
-Press the cid/vol ( 5) to review the oldest call and scroll toward the most recent calls (higher numbers).
-Press the cid/vol ( 6 ) to review the newest call and scroll to older calls
(lower numbers).
NOTE: You may choose from three last dialed numbers.
4. Press the talk/end button. The number dials automatically.
Your new GE telephone system is EXPANDABLE up to a total of 4 handsets (by purchase of optional Model 21920 handset with charge cradle)
Important Information
NOTICE: This product meets the applicable Industry Canada technical specifications.
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone company.
Interference Information
This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in a given installation. If interference is suspected and verified by switching this equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver into separate circuit outlets. The user may also wish to consult a qualified radio/television technician for additional suggestions. This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.
Model 21905 | Thomson Digital Technologies Ltd. |
00019280 (Rev. 1 Can E) | © 2007 Thomson Digital Technologies Ltd. |
Trademark(s) ® Registered | |
Printed in China | Marque(s) déposée(s) |
Introduction
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
Before You Begin
Parts Checklist (for model 21905xx-1)
Make sure your package includes the items shown here.
Base | Telephone | Handset |
| line cord |
Battery | Handset | AC power |
compartment cover | battery pack | adaptor |
For Model 21905xx2 there will be ONE additional handset, charge cradle, battery pack and cover than shown above.
For Model 21905xx3 there will be TWO additional handsets, charge cradles, battery packs and covers than shown above.
For Model 21905xx4 there will be THREE additional handsets, charge cradles, battery | ||
packs and covers than shown above. | Wall plate | |
Telephone Jack Requirements | ||
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To use this phone, you need an RJ11C type modular telephone | Modular | |
jack, which might look like the one pictured here, installed in your | ||
telephone | ||
home. If you don’t have a modular jack, call your local phone | ||
line jack | ||
company to find out how to get one installed. | ||
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| CAUTION: |
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| RISK OF ELECTRIC SHOCK |
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| DO NOT OPEN |
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| THE LIGHTNING | CAUTION: TO REDUCE THE | THE EXCLAMATION | |||
WARNING:TO | FLASH AND ARROW | RISK OF ELECTRIC SHOCK, DO | POINT WITHIN THE | |||
HEAD WITHIN THE | NOT REMOVE COVER (OR | TRIANGLE IS A | ||||
PREVENT FIRE OR | TRIANGLE IS A | BACK). NO USER | WARNING SIGN | |||
ELECTRICAL SHOCK | WARNING SIGN | SERVICEABLE PARTS INSIDE. | ALERTING YOU OF | |||
ALERTING YOU OF | REFER SERVICING TO | IMPORTANT | ||||
HAZARD, DO NOT | “DANGEROUS | QUALIFIED SERVICE | INSTRUCTIONS | |||
EXPOSETHIS | VOLTAGE” INSIDE | PERSONNEL. | ACCOMPANYING | |||
PRODUCT TO RAIN | THE PRODUCT. |
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SEE MARKING ON BOTTOM / BACK OF PRODUCT | ||||||
OR MOISTURE. | ||||||
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talk/end |
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(button) |
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cid/vol + | display | |
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(button) | cid/vol - | |
redial/format/conf | (button) | |
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(button) | phonebook | |
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review | (button) | |
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(button) | skip (button) | |
* tone | play/stop | |
(button) | ||
menu/mute | (button) | |
#pause/ringer | ||
(button) | ||
(button) | ||
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delete/int | flash/exit | |
(delete/intercom | (button) | |
button) |
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Base Layout
| play/stop (button) | day/check |
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| min | ||
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| language |
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speaker |
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| hour | ||
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message counter
(indicator)
vol (Por Q)
(volume buttons)
review (button)
skip
(button)
delete
(button)
| page | memo | announce |
| (button) | (button) | |
charge/in use | ans on/off | (button) | |
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(indicator) | (answerer button) |
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4.Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging.
5.Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge the phone, battery performance is compromised.
CAUTION: To reduce risk of personal injury, fire, or damage use only the
Answering System Setup
This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system.
•Press the ans on/off button to turn the answering system on and off.
The MESSAGES indicator lights when the answering system is on. The indicator blinks when you have new messages.
NOTE: The answering system displays “-
Setting the Voice Prompt Language
The default voice prompt language is English.
To change the answering system’s voice prompt language,
•Press the language button on front of base to change to the FRENCH voice prompt. The unit announces “OPTION FRANCAISE “ and Fr shows in the message counter.
•Press the language button again to change to the SPANISH voice prompt. The unit announces “SELECCION ESPANOL” and SP shows in the message counter.
NOTE: To change to English, press the language button again. En shows in the message counter.
NOTE: In remote access mode, the system follows the selected language. The voice prompt language cannot be switched remotely.
Voice Time/Day Stamp and Real Time Clock
1.Make sure the answering system is ON.
2.Press and hold the day/check button to set the day of the week.
3.Press and hold the hour button to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or 12PM, 1PM.
4.Press and release the min button to advance the clock in one minute intervals. Press and hold to increase by
5.After the time is set, the real time clock will be displayed on the handset within 1 minute.
NOTE: You must set the day manually. You may choose to set the time manually as well, although the time is automatically transmitted by your local phone company as part of Caller ID service. If you subscribe to Caller ID service, the current time is set automatically when you receive your first CID record.
Handset Setup
1.Make sure your phone is OFF (not in talk mode).
2.Press the menu/mute button to go to the main menu. HANDSET SETUP shows in the display.
3.Press menu/mute button to confirm and you may program the following items: Set Language, Handset Name, Ringer Tone, Ringer Volume, Key Tone, Message Alert, Ring to Answer,Security Code, Area Code, Tone/Pulse, Registration, Deregistration and Default Setting.
NOTE: During programming, you may press the flash/exit button at any time to exit the
Language
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the SET LANGUAGE
2.Press menu/mute button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP shows in the display.
3.Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the
cid/vol ( 6 or 5) button to scroll to the desired language. English is the default setting.
4.Press the menu/mute button to save your selection. You will hear a confirmation tone and the selected language shows in the display.
Handset Name
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the HANDSET NAME
2.Press menu/mute button to enter the menu. HANDSET NAME shows in the display.
3.Use the
NOTE: If you make a mistake, use the delete/int button to backspace and delete one character at a time.
4.Press the menu/mute button to save your name. You will hear a confirmation tone and the handset name shows in the display.
Ringer Tone
You may choose from ten different ringer tones.
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the RINGER TONE
2.Press menu/mute button to enter the menu. SET RINGER TONE 01 shows in the display. 01 is default setting.
3.Use the cid/vol ( 6 or 5) button to scroll to the desired setting (1 through 10). You will hear a sample of the ringer tone you select.
4.Press the menu/mute button to save your selection. You will hear a confirmation tone and the selected ringer tone shows in the display.
NOTE: You must have the Ringer Volume set to ON for ring tone to signal an incoming call.
Ringer Volume
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the RINGER VOLUME
2.Press menu/mute button to enter the menu. SET RINGER 1HI 2LOW 3OFF shows in the display.
3.Use the touch tone pad on the handset to select 1, 2 or 3, or use the cid/vol ( 6 or 5) button to scroll to your selection. HI is the default setting.
charges.
Security Code
You can access the answering system from a tone dialing telephone in another (remote) location. The security code is required for remote access, and it prevents unauthorized access to your answering system.
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the SECURITY CODE
2.Press menu/mute button to enter the menu. SECURITY CODE 1 2 3 shows in the display.
3.Use the
4.Press the menu/mute button to confirm.
Area Code
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the AREA CODE
2.Press menu/mute button to enter the menu. SET AREA CODE - - - shows in the display.
3.Use the
4.Press the menu/mute button to confirm. You will hear a confirmation tone and the new area code shows in the display.
NOTE: To restore the default setting to - -
Tone/Pulse
From the Handset Setup Menu:
1.Press the cid/vol ( 5 or 6) button to scroll to the TONE PULSE
2.Press menu/mute button to enter the menu. TONE/PULSE 41TONE 2PULSE shows in the display. The default setting is “1 TONE”.
3.Use the
4.Press the menu/mute button to confirm. You will hear a confirmation tone and your selection shows in the display.
Registration
Your packaged handset(s) are
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the REGISTRATION
2.Press the menu/mute button to enter the menu. REGISTRATION 1YES 42NO shows in the display The default setting is "2NO".
3.Use the
4.If you select 1YES, press the menu/mute button. HOLD BASE PAGE WAIT FOR BEEP shows in the display. (Your handset should be held near the base during registration process.)
5.Press and hold the page button on the base unit until the charge/in use indicator flashes. You will hear a confirmation tone and HANDSET X REGISTERED shows in the handset display, where X is the handset number. You may now rename your handset. (Refer to Step 3 & 4 of Handset Name Section)
NOTE: IF you are
3. | Press and release the page button on the base once. |
4. | All handsets are |
| display. |
Default Setting
As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings.
From the Handset Setup Menu:
1.Press the cid/vol ( 6 or 5) button to scroll to the DEFAULT SETTING
2.Press the menu/mute button to enter the menu. DEFAULT SETTING 1YES 2NO shows in the display. The default setting is "2NO".
3.Use the
NOTE: If you choose YES all the settings in the programmable menu are returned to factory default setting.
4. Press the menu/mute button to save your selection. You will hear a confirmation tone.
Telephone Operation
Visual Indicators
Charge/In use Indicator on Base
The charge/in use indicator on the base will flash to alert you to an incoming call, during paging, or if you have a message waiting from your service provider. The indicator will remain lit when a handset is in the base charging or when the line is in use.
Making a Call
1. Press the talk/end. Dial the desired number. - OR -
Dial the number first, then press the talk/end button. - OR -
Press the cid/vol ( 6 or 5) button to select the desired record, then press the talk/end button.
2. When finished, press the talk/end button to hang up.
NOTE: You may enter up to 32
NOTE: If you want to delete the
Answering Calls
1.When the phone rings, press the talk/end button on the handset.
-OR -
Pick up the handset and press the talk/end button.
2. When finished, press talk/end to hang up.
NOTE: Adjust the handset volume by pressing the cid/vol ( 6 or 5) button during a call.
Call Timer
After you press the talk/end button on the handset, the
Auto Standby
If you place the handset in the cradle while the handset is off the hook (during a call), the call is automatically disconnected.
If you get a busy signal and want to keep dialing the number, press the redial button to quickly redial the number.
Exit
Press the flash/exit button to exit a menu function and return to the standby screen.
Page
The page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual.
Handset to Handset Paging (applicable only with additional handsets)
1.Make sure the phone is OFF (not in talk mode).
2.Press and release the delete/int button on a handset. PAGING EXTENSION? shows in the display.
3.Use the
4.To cancel the page, press the flash/exit, delete/int, or talk/end button on the originating handset, or press the flash/exit button on the receiving handset.
Paging All Handsets from a Handset (applicable only with additional handsets)
1.Make sure the originating phone is OFF (not in talk mode).
2.Press and release the delete/int button on a handset. PAGING EXTENSION? shows in the display.
3.Use the
4.To cancel the page, press the flash/exit, delete/int, or talk/end button on the originating handset, or press the flash/exit button on the receiving handset.
Paging from the Base/Group Page
Use the
1.Press the page button on the base. All handsets beep for two minutes, and PAGING FROM BASE shows on each handset’s display.
2.To cancel the page, press the page button on the base, or press the talk/end button or the flash/exit button on each handset.
Mute
To have a private,
1.Press the menu/mute button. The handset display shows MUTE ON.
2.Press the menu/mute button to cancel and return to your phone conversation.
Receiver Volume Control
When the handset is ON (in talk mode) you may adjust the receiver volume by pressing the cid/vol ( 6 or 5) button. There are four volume levels to choose from. When the maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is minimum and VOL 4 is maximum.
Intercom Operation (applicable only with additional handsets)
The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls.
Making an Intercom Call
1.Make sure the handset is OFF (not in talk mode).
2.Press the delete/int button on the handset.
3.Use the
NOTE: To cancel page, press the delete/int button again or the flash/exit button on the sending handset.