Quick Set-Up Guide for Optional/ Additional Model 21920 True Digital Cordless Handset

for use with Systems 21900

and 21905 Series

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

1Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Notes

This equipment may not be used on coin service provided by the telephone company.

Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

2Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Privacy of Communications may not be ensured when using this product.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

Introduction

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.

Parts Checklist

Make sure your package includes the items shown here.

Charge Cradle

Handset

Installing the Phone

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-metal Hydride battery model 5-2721, which is compatible with this unit.

1.Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.

2.Locate the battery compartment on the back of the handset.

3.Plug the battery pack cord into the jack inside the compartment.

NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only one way.

4.Insert the battery pack.

5.Close the battery compartment by pushing the door up until it snaps into place.

6.Place the handset in the base to charge.

Extra Charging Cradle

1.Plug the AC power converter of the extra charging cradle into the electrical outlet.

2.Place the handset in the extra charging cradle. The charge indicator turns on, verifying the battery is charging.

3.Allow the phone to charge for 16 hours prior to first use.

Registration

YOU MUST REGISTER THE HANDSET BEFORE USE!

After the optional handset has charged for 16 hours, HANDSET NEEDS REGISTRATION shows in the display.

1.Press the menu/mute button. HOLD BASE PAGE WAIT FOR BEEP shows in the display. (Your handset should be held near the base during registration process.)

2.Press and hold the page button on the base unit until you hear a confirmation tone. HANDSET X REGISTERED shows in the handset display, where X is the handset number. You may now rename your handset. (Refer to Step 3 & 4 of Handset Name Section).

Naming the Handset

1. Use the touch-tone pad to enter a name (up to 15 characters).

NOTE: If you make a mistake, use the delete/int button to backspace and delete one character at a time.

2.Press the menu/mute button to save your name. You will hear a confirmation tone and the handset name shows in the display.

De-Registration

This feature allows you to remove a registered handset from base. During the de-registration process, keep the handset near the base.

From the Handset Setup Menu:

1.

Press the cid/vol ( 6 or 5) button to scroll to the DEREGISTRATION

 

sub-menu.

2.

Press the menu/mute button to enter the menu. DEREGISTRATION

 

1YES 42NO shows in the display The default setting is "2NO".

WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.

4.Select NO, if you do not want to de-register.

5.If you select 1YES, press the menu/mute button and MOVE NEAR TO BASE displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the display.

6.Press the touch-tone pad to select 1YES or 2NO, or use the cid/vol ( 6 or 5) button to scroll to 1YES or 2NO.

7.If you select YES, press the menu/mute button to confirm. DE-REGISTER...shows in the display. You will hear a confirmation tone. Then HANDSET X DEREGISTERED shows in the display to confirm the handset is deregistered.

NOTE: When you complete the de-registration process, HANDSET NEEDS REGISTRATION shows in the display. To use the handset, you MUST re- register the handset using the Registration process.

Global De-registration

If one or more handsets becomes lost, you should de-register all handsets to ensure proper system operation. Follow the steps below to de-register all handsets at the same time.

WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.

1.Press and hold the page button on the base until the charge/in use indicator on the base flashes. Release.

2.Press and hold the page button on the base again until the charge/in use indicator on the base flashes rapidly. Release.

3.Press and release the page button on the base once.

4.All handsets are de-registered and HANDSET NEEDS REGISTRATION shows in the display.

Intercom Operation

(applicable only with additional handsets)

The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls.

Making an Intercom Call

1.Make sure the handset is OFF (not in talk mode).

2.Press delete/int on the handset.

3.Use the touch-tone pad to select the handset you want to page.

NOTE: To cancel page, press the delete/int button again or the flash/exit button on the sending handset.

4.Wait for the person at the receiving handset to press delete/int.

NOTE: If the receiving handset does not answer within two minutes, the intercom call is automatically canceled. The originating handset displays NO ANSWER.

5. When finished, press the flash/exit button or delete/int button on

either handset to de-activate the intercom.

NOTE: The system is expandable up to 4 handsets

(by purchase of optional Model 21920 handset with

Receiving an Intercom Call

When you receive an intercom call, your handset beeps. To answer the call press the delete/int button or talk/end button.

NOTE: If you receive a telephone call during an intercom call, the intercom call is immediately terminated and both handsets ring. Either handset user may press the talk/end button to answer the call.

Using Intercom with External Telephone Calls

During a telephone call, you may use the intercom/paging function to;

page another handset and have an off line, private (two-way) intercom conversation,

have a three-way conversation between the external caller and the handsets,

transfer the external telephone call to another handset.

1.During an external call, press the delete/int button. LINE ON HOLD EXTENSION? shows in the display.

2.Use the touch-tone pad to select Handset #. You will hear a paging tone and PAGING shows in the originating handset’s display.

NOTE: PAGING FROM... shows in the display on the receiving handset, and the receiving handset presses the delete/int or talk/end button to answer the intercom.

3.When the receiving handset connects;

a)You may have an off line, private (two-way) intercom conversation, the external caller will not hear the conversation.

b)Press the redial/format/conf button on the originating handset to have a three-way conversation with the receiving handset and the external caller. CONFERENCE shows in the display on the originating and receiving handsets.

NOTE: A handset can enter conference mode directly by pressing talk/end on the second handset during a call.

4.When finished, press the flash/exit button or delete/int button to end the intercom call, return to the talk mode, and resume your original telephone conversation or press the talk/end button on the originating handset to transfer the call to the second handset and end the call on the originating handset.

Changing the Battery

CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model 5-2721 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit.

1.

Make sure the telephone is OFF (not in TALK mode) before you

 

replace the battery.

2.

Remove the battery compartment door.

3.

Disconnect the cord attached to the battery pack and remove the

 

battery pack from the handset.

4.

Plug the battery pack cord into the jack inside the compartment

5.

Put the battery compartment door back on.

6.

Place handset in the base or handset charge cradle to charge.

 

Allow the handset battery to properly charge (for 16 hours)

 

prior to first use or when you install a new battery pack. If you

Battery Safety Precautions

Do not burn, disassemble, mutilate, or puncture. Batteries of this type could release toxic materials which can cause injury.

To reduce the risk of fire or personal injury, use only the Nickel- metal Hydride battery listed in the User’s Guide.

Keep batteries out of the reach of children.

Remove batteries if storing over 30 days.

NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries).

For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center.

Service

If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329.

Or refer inquiries to:

Thomson Inc.

Manager, Consumer Relations

P O Box 1976

Indianapolis, IN 46206

Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.

Purchase Date _________________________________

Name of Store _________________________________

Limited Warranty

What your warranty covers:

Defects in materials or workmanship.

For how long after your purchase:

One year, from date of purchase.

(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.)

What we will do:

Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.

How you get service:

Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.

”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:

Thomson Inc.

11721 B Alameda Ave. Socorro, Texas 79927

Pay any charges billed to you by the Exchange Center for service not covered by the warranty.

Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.

A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.)

Installation and setup service adjustments.

Batteries.

Damage from misuse or neglect.

Products which have been modified or incorporated into other products.

Products purchased or serviced outside the USA.

Acts of nature, such as but not limited to lightning damage.

Product Registration:

Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.

Limitation of Warranty:

The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed. No verbal or written information given by Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the scope of this warranty.

Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Thomson Inc. shall not be liable for incidental or consequential damages resulting from the use of this product or arising out of any breach of any express or implied warranty on this product. This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the applicable warranty period set forth above.

How state law relates to this warranty:

Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you.

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.

If you purchased your product outside the USA:

This warranty does not apply. Contact your dealer for warranty information.

 

Thomson Inc.

Model 21920

101 West 103rd Street

Indianapolis, IN 46290-1102

00020672 (Rev. 0 DOM E/S)

© 2007 Thomson Inc.

07-27

Trademark(s) ® Registered

Printed in China

Marca(s) Registrada(s)

WARNING:TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSETHIS PRODUCT TO RAIN OR MOISTURE.

 

 

CAUTION:

 

 

 

 

RISK OF ELECTRIC SHOCK

 

 

 

 

DO NOT OPEN

 

 

THE LIGHTNING

CAUTION: TO REDUCE THE

THE EXCLAMATION

FLASH AND ARROW

RISK OF ELECTRIC SHOCK, DO

POINT WITHIN THE

HEAD WITHIN THE

NOT REMOVE COVER (OR

TRIANGLE IS A

TRIANGLE IS A

BACK). NO USER

WARNING SIGN

WARNING SIGN

SERVICEABLE PARTS INSIDE.

ALERTING YOU OF

ALERTING YOU OF

REFER SERVICING TO

IMPORTANT

“DANGEROUS

QUALIFIED SERVICE

INSTRUCTIONS

VOLTAGE” INSIDE

PERSONNEL.

ACCOMPANYING

THE PRODUCT.

 

 

 

THE PRODUCT.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

Battery

compartmentHandset battery

coverpack

3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the

cid/vol ( 6 or 5) button to scroll to 1YES or 2NO.

recharge cradle). When 4 handsets are registered,

the system can handle 2 separate intercom

operations at once, for example, 1st handset

intercoms with 2nd handset while 3rd handset

intercoms with 4th handset.

do not properly charge the phone, battery performance will be

compromised.

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GE 00020672 setup guide Interference Information, Hearing Aid Compatibility HAC, Licensing, Introduction, Registration