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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions
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Troubleshooting Tips
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pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
Refrigerator in defrost cycle. •Wait about 40 minutes for defrost cycle to end.
operate
Either or both controls •Move the refrigerator and freezer control to a
set to
O (off)
position. temperature setting.
Refrigerator is unplugged. •Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Rollers need adjusting. •See
Rollers.
(slight vibration
is normal)
Motor operates for
Normal when refrigerator •Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large •This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. •Check to see if package is holding door open.
freezer require more
Hot weather or frequent •This is normal.
operating time. They
door openings.
start and stop often
Temperature controls •See
About the controls.
to maintain even
set at the coldest
temperatures.)
setting.
Refrigerator or freezer
Temperature control not set •See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent •Set the temperature control one step colder.
door openings. See
About the controls.
Door left open. •Check to see if package is holding door open.
Frost or ice crystals
Door left open. •Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Automatic icemaker
Icemaker power switch •Set the power switch to the
I (on)
position.
(on some models)
is in the
0 (off)
position.
does not work
Water supply turned off or •See
Installing the water line.
not connected.
Freezer compartment •Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage •Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker. •Turn off the icemaker, remove cubes, and turn the
(Green power light on icemaker back on.
icemaker blinking).