Receiving and Storing Calls

When you receive a call, the information is transmitted by the phone company to
your Caller ID telephone between the first and second ring.
VERY IMPORTANT: The Caller ID feature of this product requires a
subscription to Caller ID service from your telephone company.
When the phone’s memory is full, a new call automatically replaces the oldest
call in memory. NEW appears in the display for calls received that have not been
reviewed.
NOTE: Check with your local phone company regarding name service availability.

Reviewing Caller ID Records

As calls are received and stored, the display is updated to let you know how many
calls have been received.
• Make sure the phone is OFF (not in TALK mode).
• Press the CID/VOL (left arrow) button to scroll through the call records from the
most recent to the oldest.
• Press the CID/VOL (right arrow) button to scroll through the call records from
the oldest to the newest.

Deleting the Current Record

1. When the Caller ID record shows in the display, press the CHAN/delete button.
The display shows DELETE CALL ID?
2. Press CHAN/delete button again to confirm. You will hear a confirmation tone,
the display shows DELETED, then the next Caller ID record appears in the
display.

Deleting All Records

1. Press the CID/VOL (left or right arrow) button until a Caller ID record
is displayed.
2. Press and hold CHAN/delete until units beeps. The display shows DELETE ALL?
3. Press CHAN/delete again to erase all records. You will hear a confirmation tone,
and the display shows NO CALLS.

Storing Caller ID Records in Memory

NOTE: Caller ID record should be in correct format for dialing as record cannot
be changed once it is stored in memory location.
1. Press the CID/VOL (left or right arrow) button until the desired Caller ID record is
displayed.
2. Press the MEMORY button.
3. Press a number (0-9) to store the dialed number in that memory location. You
will hear a confirmation tone. Example, press the number 1 key to store the
record in memory location 1.

To Replace an Old Memory with a New Caller ID

Record:

1. Repeat steps 1 through 3 in Storing Caller ID Records to Memory. After entering
the memory location, REPLACE MEMO? shows in the display.
2. Press the MEMORY button again, and the new Caller ID record replaces the old
memory in that location. You will hear a confirmation tone.

Dialing a Caller ID Number

1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (left or right arrow) button to display the desired Caller ID
record.
3. Press the TALK/call back button to dial the number.

Changing the Number Format

The FORMAT/transfer button lets you change the format of the displayed number.
The available formats are as follows.
7-digit 7-digit telephone number.
10-digit 3-digit area code + 7-digit telephone number.
11-digit long distance code “1” + 3-digit area code + 7-digit
telephone number.
1. Use the CID/VOL (left or right arrow) button to scroll to the number you want to
call back.
2. If the number does not dial as shown, press the FORMAT/transfer button.
Repeat if necessary, until the correct number of digits shows in the display.
3. Press the TALK/call back button.
Memory
Store up to ten 24-digit numbers in memory for quick dialing. This memory
feature is in addition to the 40 Caller ID records that can be stored in memory.

Storing a Name and Number in Memory

1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEMORY button.
3. Press a number (0-9) to store the dialed number in that memory location. If
the memory location is occupied, the memory location and stored name and
number appear on the screen.
NOTE: If the memory location is empty, EMPTY appears in the display.
4. Press the MEMORY button again. The display shows ENTER NAME.
NOTE: If you don’t want to enter the name, skip step 5.
5. Use the handset number keypad to enter a name (up to 15 characters). More
than one letter is stored in each of the number keys. For example, to enter Bill
Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the
letter I. Press the 5 key 3 times for the letter L, and wait for 1 second. Press
the 5 key 3 times for the second letter L, and press the 1 key to insert a space
between the first and last name. Press the 7 key 4 times for the letter S; press
the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the
8 key for the letter T; press the 4 key twice for the letter H.
6. Press the MEMORY button again to save the name. The display shows
ENTER NUMBR.
7. Use the handset number keypad to enter the telephone number (up to 24 digits,
including pauses) and press the MEMORY button again to save the number.
The unit beeps to confirm.
8. To enter another name and number in a different memory location, return to
step 1 and repeat the process.

Storing a Redial Number

1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the REDIAL button.
3. Press the MEMORY button to store the number. You will hear a confirmation
tone.

To Replace an Old Memory with a New

Redial Number

1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the REDIAL button.
3. Press the MEMORY button, and REPLACE MEMO? shows in the display.
4. Press the MEMORY button to replace the old memory with the new redial
number. You will hear a confirmation tone.

Changing a Stored Number

1. Repeat steps 1 through 7 in Storing a Name and Number in Memory. REPLACE
MEMO? shows in the display.
2. Press the MEMORY button to store the number. You will hear a
confirmation tone.

Dialing a Stored Number

1. Make sure the phone is ON by pressing the TALK/call back button.
2. Press the MEMORY button.
3. Press the number (0-9) for the desired memory location. The number dials
automatically.
OR
1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEMORY button.
3. Use the handset number pad or the CID/VOL (left or right arrow) button to scroll
through the numbers stored in memory until the desired number is shown.
4. Press TALK/call back. The number dials automatically.

Chain Dialing from Memory

Use this feature to make calls which require a sequence of numbers, such as
using a calling card for a frequently called long distance number. You simply dial
each part of the number sequence from memory. The following example shows
how you can use chain dialing to make a call through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Make sure the phone is ON by pressing the TALK/call back button.
2. Press the MEMORY button and then press the 7 key.
3. When you hear the access tone, press MEMORY again and then press
the 8 key.
4. At the next access tone, press MEMORY and then the 9 key.
TIP: Wait for the access tones before pressing the MEMORY button, or your call
might not go through.

Inserting a Pause in the Dialing Sequence

Press the PAUSE# button once to insert a delay in the dialing sequence of a
stored telephone number. A pause is needed to wait for a dial tone (for example
after you dial 9 for an outside line, or to wait for a computer access tone). PAUSE
shows on the display as a P . Each pause counts as 1 digit in the dialing sequence.
If you need a longer pause, press the PAUSE# button twice.

Reviewing and Deleting Stored Numbers

1. Press the MEMORY button.
2. Use the CID/VOL (left or right arrow) button to scroll to the desired memory
location or press the desired memory location (0-9).
3. While the entry is displayed, press the CHAN/delete button to delete the entry.
The display shows DELETE?.
4. Press CHAN/delete again to confirm. The display shows DELETED. You will hear
a confirmation tone.
Headset and Belt Clip Operation

Connecting an Optional Headset to the Handset

For Hands Free Operation:
1. Connect the headset to the HEADSET jack on the side of the handset. The
handset receiver and microphone are disabled when the headset is connected.
2. Adjust the headset to rest comfortably on top of your head and over your ear.
Move the microphone to approximately two to three inches from your mouth.
3. Press the TALK/call back button to answer a call or make calls using
the headset.
4. To return to normal operation, unplug the headset from the jack.

Connecting the Belt Clip

To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset. Snap the ends of the belt clip into place.
Changing the Battery
Make sure the telephone is OFF before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the battery plug from the jack inside the battery compartment and
remove the battery pack from the handset.
3. Insert the new battery pack and connect the the battery plug to the jack inside
the handset battery compartment.
4. Put the battery compartment door back on.
5. Place handset in the base to charge.
6. Allow the handset battery to properly charge (for 16 hours) prior to first use or
when you install a new battery pack. If you do not properly charge the phone,
battery performance will be compromised.
CAUTION: To reduce the risk of fire or personal injury, use only the
battery listed in the user’s guide.

Battery Safety Precautions

• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this
type, toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the battery listed in the
User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
General Product Care
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the unit and other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and base with a soft cloth.
Handset Sound Signals
Signal Meaning
A long warbling tone (with ringer on) Signals an incoming call
Three short beeps (several times) Page signal
Single beep every 7 seconds Low battery warning
Display and Caller ID Messages
The following indicators show the status of a message or of the unit.
BLOCKED CALL The person is calling from a number that has been
blocked from transmission.
BLOCKED NAME The persons name is blocked
from transmission.
BLOCKED NUMBER The person is calling from a number that has been
blocked from transmission.
CALL WAITING Indicates a call is waiting on the line.
DELETE ALL? Prompt asking if you want to erase all Caller ID
records.
DELETE CALL ID? Prompt asking if you want to erase a
Caller ID record.
DELETED Prompt confirming the Caller ID record
is erased.
EMPTY Indicates a memory location is vacant.
END OF LIST Indicates that there is no additional information in
Caller ID memory.
ENTER NAME Prompt telling you to enter the name for one of the
10 memory locations.
ENTER NUMBR Prompt telling you to enter the telephone
number for one of the 10 memory locations.
INCOMPLETE DATA Caller information has been interrupted during
transmission or the phone line is excessively noisy.
LOW BATTERY Indicates the battery pack needs charged.
NEW Indicates call or calls have not
been reviewed.
NO CALLS Indicates no calls have been received.
NO DATA No Caller ID information was received.
PAGING The PAGE button has been pressed on the base.
PRESS TALK KEY Indicates the CID number is a Direct Dial
Number (DDN) and cannot be formatted.
REPT Repeat call message. Indicates that a new call from
the same number was received more than once.
NOTE: The RBRC seal on the battery used in your
ATLINKS USA, Inc. product indicates that we are
participating in a program to collect and recycle Nickel
Cadmium batteries throughout the United States.
Please call 1-800-8-BATTERY for information or contact
your local recycling center.
TRANSFERRING The handset is transferring a call or receiving notice
to accept a transferred call.
UNKNOWN NAME/ The incoming call is from an area not
CALLER/NUMBER serviced by Caller ID or the information was not
sent.
Troubleshooting Guide

Cordless Phone Solutions

No dial tone
• Check installation:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base unit and the wall
phone jack.
• Connect another phone to the same modular jack; if the second phone doesn’t
work, the problem might be with your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK/call back button? Did the in
use/charge indicator come on? The battery may need to be charged.
• Place the handset in the base for at least 20 seconds.
Handset does not ring
• Make sure the RINGER switch on the handset is turned ON.
• Move closer to the base. The handset may be out of range.
• You may have too many extension phones on your line. Try unplugging some
phones.
• Check for a dial tone.
You experience static, noise, or fading in and out
• Change channels.
• Move closer to base. The handset might be out of range.
• Relocate the base. Make sure base is not plugged into an electrical outlet with
another household appliance.
• Charge the battery.
Unit beeps
• Place handset in base for 20 seconds; if it still beeps, charge battery for 16 hours.
• Clean the charging contacts on handset and base with a soft cloth.
• See solutions for “No dial tone.”
• Replace the battery.
Memory Dialing doesn’t work
• Make sure you programmed the memory location k eys correctly.
• Did you follow proper dialing sequence?
Phone dials in pulse with tone service
• Make sure phone is in tone dialing mode.
Phone won’t dial out with pulse service
• Make sure phone is in pulse dialing mode.

Caller ID Solutions

No Display
• The battery must be fully charged. Try replacing the battery.
• Make sure that the unit is connected to a non-switched electrical outlet.
Disconnect the unit from the wall and plug it in again.
• You must be subscribed to Caller ID service from your local telephone company
in order to receive Caller ID records.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates
either the presence of noise on the line, or that an invalid message has been
sent from the telephone company.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You’re too close to appliances such as microwaves, stoves,
computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
• Microwave oven is using the same frequency.
Service
If trouble is experienced with this equipment, for repair or warranty information, please
contact customer service at 1-800-448-0329. If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by ATLINKS USA, Inc.
could void the user’s authority to operate this product. For instructions on how to
obtain service, refer to the warranty included in this guide or call customer service
at 1-800-448-0329.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date
this product was purchased or received as a gift. This information will be valuable
if service should be required during the warranty period.
Purchase date ______________________________________________________
Name of store ______________________________________________________
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days
from date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit
is under warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally
provided with the product. We recommend using the original carton and
packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented to
obtain warranty service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the defect. Send via
standard UPS or its equivalent to:
ATLINKS USA, Inc.
c/o Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered
by the warranty.
• Insure your shipment for loss or damage. ATLINKS accepts no liability in case
of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary. The return of
the card is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO
THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING
ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN
INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES
SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS
WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT
BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER
OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS
OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE
APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts
so the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for
warranty information.
Accessory Information

To place order, have your Visa, MasterCard, or Discover Card ready

and call toll-free 1-800-338-0376.

A shipping and handling fee will be charged upon ordering.
We are required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent. Items are subject to availability.
DESCRIPTION MODEL NO.
Black White
AC Power converter 5-2616 5-2617
Headset 5-2425 5-2444
Belt Clip 5-2657
Handset Replacement Battery 5-2549