Model 27955 DECT 6.0 Optional/Additional Cordless Handset Guide
Thomson Inc.
101 West 103rd Street
Indianapolis, IN 46290-1102
© 2007 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
Model 27955
00023406 (Rev. 0 Dom E/S)
07-41
Printed in China

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television
that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from
that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Ofce, Washington, D.C. 20402. Please specify stock number 004-
000-00345-4 when ordering copies.
Notice: The changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.”

Information for DECT Product

This telephone is compliant with the DECT 6.0 standard which operates in
the 1.92GHz to 1.93GHz frequency range.

Installation

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed
near or on top of a TV, microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away from these
appliances.
Certain other communications devices may also use the 1.9 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 1.9 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.

Important Installation Guidelines

• Avoid sources of noise and heat, such as motors, uorescent lighting,
microwave ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
for use with Model 27951 & 27950
Handset battery
pack
Handset Charge
Cradle Handset

Installing the Handset Battery

NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of re or personal injury, use only
the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery
model 5-2734, that is compatible with this unit.
1. Locate battery which is packaged inside a plastic bag and is separate from the
handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
De-Register
Deregistration cancels registration. During the deregistration process, keep the
handset near the base.
WARNING: It is not recommended that a handset be deregistered
unless absolutely necessary because once a handset is deregistered,
that handset’s telephone features cannot be used until the handset
is re-registered.
From the Registration Menu:
1. Press the cid/vol (5or6) button to scroll to the Remove handset sub-menu.
2. Press menu button to enter the menu. Remove handset? shows on the display.
3. Press menu button again to conrm de-registration.

Intercom Operation

The intercom feature allows you to have a conversation with another registered
handset without tying up the telephone line, allowing you to still receive incoming
calls.
NOTE: The function is applicable only with additional handsets.
NOTE: The following procedures can ONLY be done when registered
to Model 27951 & 27950.
Handset to Handset Intercom Call
1. Make sure the originating phone is OFF (not in talk mode).
2. Press the menu button and use the cid/vol (5or6) button to scroll to Intercom.
3. Press the menu button to enter the menu. INT - Number? shows on the display.
4. Use the touch-tone pad to input the number of the handset you want to page.
(For example: press 1 to page handset 1.)
5. The receiving handset is paged and emits a tone.
NOTE: To cancel the page, press the TALK/END button on the
originating handset.
8. Wait for the person at the receiving handset to press the TALK/END button.
NOTE: If the receiving handset does not answer within two minutes,
the intercom call is automatically canceled and the originating
handset displays NO ANSWER.
9. When nished, press the TALK/END on either handset to deactivate the intercom.
Three-Way Conferencing
You may have a 3-way conversation using the handset, the base and an open line.
1. When the phone rings, press the TALK/END button on the handset and press the
Speaker button on the base.
2. Conference shows on the handset display. And when the conference starts, all
the 3 parties will hear conference alert tone.
3. When nished, press the TALK/END button (or put the handset back into the base
cradle) and press the Speaker button again to hang up.
NOTE: If the phone system is expanded to more than one handset,
only 2 handsets with the external line or 1 handset and the base with
the external line will be allowed in a telephone line conference. When
the other handset tries to join the conference, Unavailable will be
shown with error beeps. When a handset is in use (in talk mode), the
other handset(s) will show Line in use.

Battery Safety Precautions

• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of re or personal injury, use only the
Nickel-metal
Hydride (Ni-MH) battery
listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.

General Product Care

To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or
other chemical products to clean the unit. Doing so will damage the nish.
• Retain the original packaging in case you need to ship the phone at a later
date.
• Periodically clean the charge contacts on the handset and base with a clean
pencil eraser.

Causes of Poor Reception

• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower oor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.

Warranty Assistance

If trouble is experienced with this equipment, for warranty information, please contact
customer service at 1-800-448-0329. If the equipment is causing harm to the telephone
network, the telephone company may require that you disconnect the equipment until
the problem is resolved.
Any unauthorized repairs, changes or modications not expressly approved by Thomson
Inc. could void the user’s authority to operate this product. For instructions on how to
obtain a replacement unit, refer to the warranty included in this guide or call customer
service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to this booklet for future reference or jot down the date this
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
Purchase date
Name of store

Limited Warranty

What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the rst rental or 45 days from date
of shipment to the rental rm, whichever comes rst.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is
under warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with
the product. We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the product is within the warranty period, must be presented to obtain warranty
service.” For rental rms, proof of rst rental is also required. Also print your name
and address and a description of the defect. Send via standard UPS or its equivalent
to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of
damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modied or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be necessary. The return of the card is
not required for warranty coverage.
Limitation of Warranty:
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, ExPRESS OR IMPLIED (INCLUDING ALL IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE
HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON
INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
ExCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE
FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY ExPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED
WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. ExCEPT
TO THE ExTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above
limitations or exclusions may not apply to you.
• This warranty gives you specic legal rights, and you also may have other rights that
vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.

Introduction

CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
If you have purchased an extra handset apart from your original
purchased unit you may nd a detailed description of its functions in
the User’s Guide provided with your original purchased unit.
If you have purchased an extra handset that is not of the same type
as your original handset you may still use the original User’s Guide to
help explain the new handsets basic functions and options.

Before You Begin

Parts Checklist

Make sure your package includes the items shown here.
4. Insert the battery pack.
5. Close the battery compartment by placing the handset back cover slightly higher
than the handset and then sliding the cover up into position.

Handset Charging Cradle

1. Plug the AC power converter of the charging cradle into the electrical outlet.
NOTE: This power adaptor is intended to be correctly orientated in a
vertical or oor mount position.
2. Place the handset in the charging cradle. The charge indicator turns on, verifying
the battery is charging.
3. Allow the handset to charge for 14 hours prior to rst use.

Registration

A cordless handset will not operate until it is registered to the base. During the
registration process, keep the handset near the base. Up to 4 cordless handsets can
be registered to one base.
NOTE: If a handset is not registered; Not Register ashes on the
display and if the TALK button on the handset is pressed, it will
display Unavailable.
1. Make sure your phone is OFF (not in talk mode).
2. Press the menu button to go to the main menu and use cid/vol (5or6) button to
scroll to Registration.
3. Press menu button to conrm and you may program the following items: Register
and Remove handset.
Register
From the Registration Menu:
1. Press the cid/vol (5or6) button to scroll to the Register sub-menu.
2. Press menu button to enter the menu.
3. Press and hold the page button on base for 5 seconds.
4. The charge indicator will ash slowly for 2 minutes which shows the base is in
registration mode.
5. If the registration is successful, the handset shows Successful and emits a
conrmation tone for 3 seconds.
6. If the registration fails (i.e. timeout), the handset shows No base and emits an
error tone. Please check to see if your register operation is correct and try to
register the handset again.

Equipment Approval Information

Rights of the Telephone Company
Should your equipment cause trouble on y our line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately. In case of such temporary discontinuance, the
telephone company must: (1) promptly notify you of such temporary discontinuance;
(2) afford you the opportunity to correct the situation; and (3) inform you of your right
to bring a complaint to the Commission pursuant to procedures set forth in Subpart E
of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business and not inconsistent with FCC Rules and Regulations. If these changes
are expected to affect the use or performance of your telephone equipment, the
telephone company must give you adequate notice, in writing, to allow you to
maintain uninterrupted service.
Battery
cover
Visit the GE website at: www.GE.com/phones
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.