Questions?
Use this problem solver!
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| The Problem Solver |
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| Stainless Steel Cooktop |
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| PROBLEM | POSSIBLE CAUSE |
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| BURNERS DO | • Burners assembled incorrectly after cleaning. Make sure the |
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| NOT LIGHT | burner assembly is put together correctly and that the outer |
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| caps/burner ports are aligned. |
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| • Ports blocked in the outer cap near the ignitor. Clean and |
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| reassemble. See “Burner assembly” in the Care and Cleaning section. |
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| • Inspect the manual |
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| • Make sure the electrical plug is plugged into a live power outlet. |
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| • Check for a power outage. |
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| BURNER FLAMES | • Improper air/gas ratio in burners. Call for service. |
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| VERY LARGE |
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| OR YELLOW |
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| TICKING SOUND | • The spark ignitor is not deactivated. Turn the burner OFF |
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| OF SPARK IGNITOR | and relight. Some ticking is normal. If ticking is excessive, |
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| AFTER BURNER | call for service. |
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| LIGHTS |
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| STRONG ODOR | • Improper air/gas ratio in burners. Call for service. |
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