Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Refrigerator does not |
| Control in OFF position. | • Move the control to a |
operate |
|
| temperature setting. |
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| Refrigerator is | • Push the plug completely |
|
| unplugged. | into the outlet. |
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| The fuse is blown/circuit | • Replace fuse or reset |
|
| breaker is tripped. | the breaker. |
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|
Vibration or rattling |
| Front leveling legs | • See Leveling Legs. |
(slight vibration |
| (on some models) |
|
is normal) |
| need adjusting. |
|
|
|
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|
|
| Refrigerator is on | • Use shims to level the |
|
| an uneven surface. | refrigerator. |
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|
Motor operates for |
| Normal when refrigerator | • Wait 24 hours for the |
long periods or cycles |
| is first plugged in. | refrigerator to completely |
|
|
| cool down. |
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|
|
| Often occurs when | • This is normal. |
|
| large amounts of food |
|
|
| are placed in refrigerator. |
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|
| Door left open. | • Check to see if package is |
|
|
| holding door open. |
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| Hot weather or frequent | • This is normal. |
|
| door openings. |
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|
| Temperature control | • See About the control. |
|
| set at the coldest setting. |
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| Not enough clearance | • Make sure there is enough |
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| from the wall. | air circulation around the |
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| refrigerator. |
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|
Door will not open |
| Refrigerator is locked | • Unlock the door with |
|
| (lock is available | the key. If the key has |
|
| on some models). | been lost, a replacement |
|
|
| key can be ordered by |
|
|
| visiting our Website, |
|
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| GEAppliances.com, |
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| or calling GE Parts and |
|
|
| Accessories, 800.626.2002. |
|
|
| Order part WR05X10006. |
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