GE ADEW30 Problem, Possible Causes, What To Do, Controls cannot be set Fan noise Water on floor

Models: ADEW30 ADEW50 ADEW65

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Problem

Troubleshooting tips…Save time and money! Review the chart below first and you may not need to call for service.

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Problem

Dehumidifier does not start

Dehumidifier does not dry the air as it should

Dehumidifier runs too much

Frost appears on the coils

Controls cannot be set

Fan noise

Water on floor

Bucket Full LED light flashing and alarm sounds while drain hose is connected

Possible Causes

What To Do

The dehumidifier

Make sure the dehumidifier’s plug is pushed completely

is unplugged.

into the outlet.

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

breaker is tripped.

the fuse or reset the breaker.

Dehumidifier has reached its

The dehumidifier automatically turns off when either

preset level or bucket is full.

condition occurs. Change to a lower setting or empty

 

the bucket and replace properly.

Bucket is not in the

The bucket must be in place and securely seated for the

proper position.

dehumidifier to operate.

Power failure.

There is a protective time delay (up to 3 minutes) to

 

prevent tripping of the compressor overload. For this

 

reason, the unit may not start normal dehumidifying

 

for 3 minutes after it is turned back on.

Did not allow enough time

When first installed, allow at least 24 hours to maintain

to remove the moisture.

the desired dryness.

Airflow is restricted.

Make sure there are no curtains, blinds or furniture

 

blocking the front or back of the dehumidifier. See the

 

Choosing a Location section.

Dirty filter.

See the Care and Cleaning section.

The Humidity Control may

For drier air, press the pad and set to a lower percent

not be set low enough.

value (%) or at CO (continuous) for maximum

 

dehumidification.

Doors and windows may not

Check that all doors, windows and other openings

be closed tightly.

are securely closed.

Clothes dryer may be

Install the dehumidifier away from the dryer.

blowing moisture-laden

The dryer should be vented to the outside.

air into the room.

 

Room temperature

Moisture removal is best at higher room temperatures.

is too low.

Lower room temperatures will reduce the moisture

 

removal rate. Models are designed to be operated at

 

temperatures above 41°F (5°C).

Area to be dehumidified

The capacity of your dehumidifier may not be adequate.

is too large.

 

Doors and windows are open.

Close all doors and windows to the outside.

Dehumidifier has been turned

This is normal. Frost will usually disappear

on recently, or room temperature within 60 minutes. See the Automatic Defrost section.

is below 41°F (5°C).

 

The compressor will turn off

This is normal. Wait approximately 3 minutes and set the

and the fan will automatically

fan as desired.

continue to run for

 

approximately 3 minutes at a

 

fixed setting.

 

Air is moving through

This is normal.

the dehumidifier.

 

Hose connection may be loose.

Check the hose connection. See the Removing Collected

 

Water section.

Intended to use the bucket to

Disconnect the hose if using the bucket to collect water.

collect water, but a hose

See the Removing Collected Water section

as attached.

 

Drain hose not tight on fitting

Check drain hose connection.

Drain hose is kinked

Ensure the drain hose is pointed straight down to the floor

 

and is not kinked in anyway.

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GE ADEW30, ADEW65, ADEW50 Problem, Possible Causes, What To Do, Dehumidifier runs too much Frost appears on the coils