Consumer Support Troubleshooting Tips Care and Cleaning OperatingInstructions SafetyInstructions

Troubleshooting tips…Save time and money! Review the chart below first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Dehumidifier

 

The dehumidifier

Make sure the dehumidifier’s plug is pushed completely

does not start

 

is unplugged.

into the outlet.

 

 

 

 

 

 

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

 

 

breaker is tripped.

the fuse or reset the breaker.

 

 

 

 

 

 

Dehumidifier has reached its

The dehumidifier automatically turns off when either

 

 

preset level or bucket is full.

condition occurs. Change to a lower setting or empty

 

 

 

the bucket and replace properly.

 

 

 

 

 

 

Bucket is not in the

The bucket must be in place and securely seated for the

 

 

proper position.

dehumidifier to operate.

 

 

 

 

 

 

Power failure.

There is a protective time delay (up to 3 minutes) to

 

 

 

prevent tripping of the compressor overload. For this

 

 

 

reason, the unit may not start normal dehumidifying

 

 

 

for 3 minutes after it is turned back on.

 

 

 

 

Dehumidifier does not

 

Did not allow enough time

When first installed, allow at least 24 hours to maintain

dry the air as it should

 

to remove the moisture.

the desired dryness.

 

 

 

 

 

 

Airflow is restricted.

Make sure there are no curtains, blinds or furniture

 

 

 

blocking the front or back of the dehumidifier. See the

 

 

 

Choosing a Location section.

 

 

 

 

 

 

Dirty filter.

See the Care and Cleaning section.

 

 

 

 

 

 

The Humidity Control may

For drier air, press the pad and set to a lower percent

 

 

not be set low enough.

value (%) or at CO (continuous) for maximum

 

 

 

dehumidification.

 

 

 

 

 

 

Doors and windows may not

Check that all doors, windows and other openings

 

 

be closed tightly.

are securely closed.

 

 

 

 

 

 

Clothes dryer may be

Install the dehumidifier away from the dryer.

 

 

blowing moisture-laden

The dryer should be vented to the outside.

 

 

air into the room.

 

 

 

 

 

 

 

Room temperature

Moisture removal is best at higher room temperatures.

 

 

is too low.

Lower room temperatures will reduce the moisture

 

 

 

removal rate. Models are designed to be operated at

 

 

 

temperatures above 41°F (5°C).

 

 

 

 

Dehumidifier runs

 

Area to be dehumidified

The capacity of your dehumidifier may not be adequate.

too much

 

is too large.

 

 

 

 

 

 

 

Doors and windows are open.

Close all doors and windows to the outside.

 

 

 

 

Frost appears on

 

Dehumidifier has been recently

This is normal. Frost will usually disappear

the coils

 

turned on, or room temperature

within 60 minutes. See the Automatic Defrost section.

 

 

is below 41°F (5°C).

 

 

 

 

 

Controls cannot be set

 

The compressor will turn off

This is normal. Wait approximately 3 minutes and set the

 

 

and the fan will automatically

fan as desired.

 

 

continue to run for

 

 

 

approximately 3 minutes at a

 

 

 

fixed setting.

 

 

 

 

 

Fan noise

 

Air is moving through

This is normal.

 

 

the dehumidifier.

 

 

 

 

 

Water on floor

 

Hose connection may be loose.

Check the hose connection. See the Removing Collected

 

 

 

Water section.

 

 

 

 

 

 

Intend to use the bucket to

Disconnect the hose if using the bucket to collect water.

 

 

collect water, but a hose

See the Removing Collected Water section.

 

 

is attached.

 

 

 

 

 

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GE AHW30 Does not start, Dehumidifier does not, Dry the air as it should, Dehumidifier runs, Too much, Coils

AHW30 specifications

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In summary, the GE AHR40, AHW40, AHR30, AHW65, and AHW30 models represent cutting-edge solutions in climate control technology, with a focus on efficiency, performance, and user experience. Whether for a small residential setting or a larger commercial application, these units are engineered to deliver comfort while prioritizing sustainability and energy savings.