GE AHW30 owner manual Problem, Possible Causes, What To Do, Choosing a Location section

Consumer Support Troubleshooting Tips Care and Cleaning OperatingInstructions SafetyInstructions

Troubleshooting tips…Save time and money! Review the chart below first and you may not need to call for service.

Problem	Possible Causes	What To Do
Dehumidifier	The dehumidifier	• Make sure the dehumidifier’s plug is pushed completely
does not start	is unplugged.	into the outlet.
	The fuse is blown/circuit	• Check the house fuse/circuit breaker box and replace
	breaker is tripped.	the fuse or reset the breaker.
	Dehumidifier has reached its	• The dehumidifier automatically turns off when either
	preset level or bucket is full.	condition occurs. Change to a lower setting or empty
		the bucket and replace properly.
	Bucket is not in the	• The bucket must be in place and securely seated for the
	proper position.	dehumidifier to operate.
	Power failure.	• There is a protective time delay (up to 3 minutes) to
		prevent tripping of the compressor overload. For this
		reason, the unit may not start normal dehumidifying
		for 3 minutes after it is turned back on.
Dehumidifier does not	Did not allow enough time	• When first installed, allow at least 24 hours to maintain
dry the air as it should	to remove the moisture.	the desired dryness.
	Airflow is restricted.	• Make sure there are no curtains, blinds or furniture
		blocking the front or back of the dehumidifier. See the
		Choosing a Location section.
	Dirty filter.	• See the Care and Cleaning section.
	The Humidity Control may	• For drier air, press the ▼ pad and set to a lower percent
	not be set low enough.	value (%) or at CO (continuous) for maximum
		dehumidification.
	Doors and windows may not	• Check that all doors, windows and other openings
	be closed tightly.	are securely closed.
	Clothes dryer may be	• Install the dehumidifier away from the dryer.
	blowing moisture-laden	The dryer should be vented to the outside.
	air into the room.
	Room temperature	• Moisture removal is best at higher room temperatures.
	is too low.	Lower room temperatures will reduce the moisture
		removal rate. Models are designed to be operated at
		temperatures above 41°F (5°C).
Dehumidifier runs	Area to be dehumidified	• The capacity of your dehumidifier may not be adequate.
too much	is too large.
	Doors and windows are open.	• Close all doors and windows to the outside.
Frost appears on	Dehumidifier has been recently	• This is normal. Frost will usually disappear
the coils	turned on, or room temperature	within 60 minutes. See the Automatic Defrost section.
	is below 41°F (5°C).
Controls cannot be set	The compressor will turn off	• This is normal. Wait approximately 3 minutes and set the
	and the fan will automatically	fan as desired.
	continue to run for
	approximately 3 minutes at a
	fixed setting.
Fan noise	Air is moving through	• This is normal.
	the dehumidifier.
Water on floor	Hose connection may be loose.	• Check the hose connection. See the Removing Collected
		Water section.
	Intend to use the bucket to	• Disconnect the hose if using the bucket to collect water.
	collect water, but a hose	See the Removing Collected Water section.
	is attached.

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