Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call Customer Support…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call Customer Support.
Problem | Possible Causes | What To Do |
Dryer doesn’t start | Dryer is unplugged | • Make sure the dryer plug is pushed completely into |
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| the outlet. |
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| Fuse is blown/circuit breaker | • Check the house fuse/circuit breaker box and replace |
| is tripped | fuse or reset breaker. NOTE: Most electric dryers use |
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| 2 fuses/breakers. |
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Dryer doesn’t heat | Fuse is blown/circuit breaker is | • Check the house fuse/circuit breaker box and replace |
| tripped; the dryer may tumble | both fuses or reset both breakers. Your dryer may tumble |
| but not heat | if only one fuse is blown or one breaker tripped. |
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| Gas service is off | • Make sure gas shutoff at dryer and main shutoff are |
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| fully open. |
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Dryer shakes or | Some shaking/noise is normal. | • Move dryer to an even floor space, or adjust leveling legs |
makes noise | Dryer may be sitting unevenly | as necessary until even. |
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Greasy spots on clothes | Improper use of fabric softener | • Follow directions on fabric softener package. |
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| Drying dirty items with | • Use your dryer to dry only clean items. Dirty items can |
| clean ones | stain clean items and the dryer. |
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| Clothes were not | • Sometimes stains which cannot be seen when the |
| completely clean | clothes are wet appear after drying. Use proper washing |
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| procedures before drying. |
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Lint on clothes | Lint filter is full | • Clean lint screen before each load. |
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| Improper sorting | • Sort lint producers (like chenille) from lint collectors |
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| (like corduroy). |
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| Static electricity can attract lint | • See suggestions in this section under STATIC. |
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| Overloading | • Separate large loads into smaller ones. |
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| Paper, tissue, etc. left in pockets | • Empty all pockets before laundering clothes. |
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Static occurs | No fabric softener was used | • Try a fabric softener. |
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| • Bounce® Fabric Conditioner Dryer Sheets have been |
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| approved for use in all GE Dryers when used in |
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| accordance with the manufacturer’s instructions. |
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| Overdrying | • Try a fabric softener. |
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| • Adjust setting to LESS DRY or DAMP DRY. |
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| Synthetics, permanent press | • Try a fabric softener. |
| and blends can cause static |
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Inconsistent | Type of heat | • Automatic drying times will vary according to the type |
drying times |
| of heat used (electric, natural or LP gas), size of load, |
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| types of fabrics, wetness of clothes and condition of |
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| exhaust ducts. |
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