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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or

visit GEAppliances.com. You may not need to call for service.

Before you call for service… GEAppliances.com

Problem Possible Causes What To Do

Dryer doesn’t start Dryer is unplugged •Make sure the dryer plug is pushed completely into
the outlet.
Fuse is blown/circuit breaker •Check the house fuse/circuit breaker box and replace
is tripped fuse or reset breaker.NOTE: Most electric dryers use
two fuses/breakers.
Dryer doesn’t heat Fuse is blown/circuit breaker is •Check the house fuse/circuit breaker box and replace
tripped, the dryer may tumble both fuses or reset both breakers. Your dryer may tumble
but not heat if only one fuse is blown or one breaker is tripped.
Gas service is off •Make sure gas shutoff at dryer and main shutoff are
fully open.
Dryer shakes or Some shaking/noise is normal. •Move dryer to an even floor space, or adjust leveling legs
makes noise Dryer may be sitting unevenly as necessary until even.
Greasy spots on clothes Improper use of fabric softener •Follow directions on fabric softener package.
Drying dirty items •Use your dr yer to dry only clean items. Dirty items can
with clean ones stain clean items and the dryer.
Clothes were not •Sometimes stains which cannot be seen when the clothes
completely clean are wetappear after dr ying. Use proper washing
procedures before drying.
Lint on clothes Lint filter is full •Clean lint screen before each load.
Improper sorting •Sort lint producers (like chenille) from lint collectors
(like corduroy).
Static electricity can attract lint •See suggestions in this section under STATIC.
Overloading •Separate large loads into smaller ones.
Paper, tissue, etc., left in pockets •Empty all pockets before laundering clothes.
Static occurs No fabric softener was used •Try a fabric softener.
•Bounce® Fabric Conditioner Dryer Sheets have been
approved for use in all GE Dryers when used in
accordance with the manufacturer’s instructions.
Overdrying •Try a fabric softener.
•Adjust setting to LESSDRY or DAMPDRY.
Synthetics, permanent press •Try a fabric softener.
and blends can cause static
Inconsistent Type of heat •Automatic dr ying times will vary according to the type
drying times of heat used (electric, natural or LP gas), size of load,
types of fabrics, wetness of clothes and condition of
exhaust ducts.