Safety Instructions

Operating Instructions

Troubleshooting Tips

Customer Service

Before you call for service (cont.)…

(con) PERFORMANCE

 

Possible Causes

What To Do

 

 

 

 

 

Pilling

 

Result of normal wear on

While this is not caused by the washer, you can slow the

 

 

poly-cotton blends and

pilling process by washing garments inside out.

 

 

fuzzy fabrics

 

Snags, holes, tears, rips

 

Pins, snaps, hooks, sharp

Fasten snaps, hooks, buttons, and zippers.

or excessive wear

 

buttons, belt buckles,

Remove loose items like pins, objects in pockets and

 

 

zippers, and sharp objects

 

 

sharp buttons.

 

 

left in pockets

 

 

Turn knits (which snag easily) inside out.

 

 

 

 

 

 

 

 

 

 

Undiluted chlorine bleach

Check bleach package instructions for proper amount.

 

 

 

 

Never add undiluted bleach to wash or allow clothes to

 

 

 

 

come in contact with undiluted bleach.

 

 

 

 

 

 

Chemicals like hair bleach

Rinse items that may have chemicals on them before

 

 

or dye, permanent wave

washing.

 

 

solution

 

 

 

 

 

Wrinkling

 

Improper sorting

Avoid mixing heavy items (like work clothes) with light

 

 

 

 

items (like blouses).

 

 

 

 

Try a fabric softener.

 

 

 

 

 

 

Overloading or

Load your washer so clothes have enough room to

 

 

incorrect water level

move freely.

 

 

 

 

 

 

Incorrect wash and

Match Cycle selection to the type of fabric you are

 

 

dry cycles

washing (especially for easy care loads).

 

 

 

 

 

 

Repeated washing in

Wash in warm or cold water.

 

 

water that is too hot

 

 

 

 

 

 

 

 

 

 

 

NOISE

 

 

Possible Causes

What To Do

 

 

 

 

 

Washer is noisy

 

 

Washer is uneven

To level the front of the washer, adjust the front leveling

 

 

 

 

legs by rotating the individual leg in the proper direction

 

 

 

 

for up or down. To level back of washer, lift back of

 

 

 

 

machine 4″ (11 cm) and set down.

 

 

 

 

 

 

 

 

Washer load is

Press PAUSE to stop the washer, open the lid and

 

 

 

unbalanced

redistribute the load evenly. Close the lid and press

 

 

 

 

START.

 

 

 

 

 

 

 

 

Shipping rod is still assembled

To remove shipping rod from washer, pull yellow tag and

 

 

 

in unit

attached rod from the bottom right hand side of washer.

 

 

 

 

 

 

 

 

Washer is sitting too close

Pull washer away from the wall; about 4″ (11 cm)

 

 

 

to wall (causes knocking

is needed.

 

 

 

during cycle)

 

 

 

 

 

 

 

 

 

 

 

OTHER

 

Possible Causes

What To Do

 

 

 

 

 

Labels on the exterior

 

Occasionally the adhesive

Use a hair dryer set at the lowest heat setting, directing

of the washer will not

 

used on the labels does

the air at the label for a short amount of time. This will

peel off cleanly

 

not release cleanly

release the adhesive easily, without damaging the surface

 

 

 

 

of the washer.

 

 

 

 

 

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GE EWA2000 owner manual Before you call for service cont.…