GE GSM1800 Spots and filming, on glasses and, flatware, Cloudiness on, glassware, Black or gray

Before you call for service…			ge.com
Problem	Possible Causes	What To Do
Spots and filming	Extremely hard water	•	Use Jet-Dry® and Cascade Crystal Clear ® rinse agents to remove spots and
on glasses and	Low inlet water temperature		prevent new film buildup.
flatware
	Overloading the dishwasher	•	To remove stubborn spots and pre-existing film from glassware:
	Improper loading	1	Remove all metal utensils from the dishwasher.
	Old or damp powder detergent	2	Do not add detergent.
	Rinse agent dispenser empty	3	Select the POTS & PANS cycle.
	Too little detergent
		4	Start the dishwasher and allow to run for 30 minutes. Dishwasher
			will now be in the main wash.
		5	Open the door and pour 2 cups (500 ml) of white vinegar into the
			bottom of the dishwasher.
		6	Close the door and allow to complete the cycle. If vinegar rinse doesn’t
			work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals
			instead of vinegar.
Cloudiness on	Combination of soft water and	•	This is called etching and is permanent. To prevent this from happening,
glassware	too much detergent		use less detergent if you have soft water. Wash glassware in the shortest
			cycle that will get them clean.
	Water temperature entering	•	Lower the water heater temperature.
	the dishwasher exceeds 150°F
Black or gray	Aluminum utensils have	•	Remove marks with a mild, abrasive cleaner.
marks on dishes	rubbed against dishes
Yellow or brown film	Tea or coffee stains	•	Remove the stain by hand, using a solution of 1/2 cup bleach and
on inside surfaces			3 cups warm water.
			CAUTION
			Before cleaning interior wait at least 20 minutes after a cycle for the
			heating element to cool down. Failure to do so can result in burns.
	An overall yellow or brown film can •		A special filter in the water supply line is the only way to correct
	be caused by iron deposits in water		this problem. Contact a water softener company.
White film on inside	Hard water minerals	•	To clean the interior, apply dishwasher detergent to a damp sponge.
surfaces			Wear rubber gloves. Do not use any type of cleanser other than
			dishwasher detergent because it may cause foaming or sudsing. Cascade®
			and Electrasol® Automatic Dishwashing Detergents have been approved
			for use in all GE dishwashers.
Dishes don’t dry	Low inlet water temperature	•	Make sure inlet water temperature is correct (see page 7).
		•	Select HEATED DRY.
	Rinse agent dispenser is empty	•	Check the rinse agent dispenser.
Dishwasher won’t run	Fuse is blown, or the	•	Replace fuse or reset circuit breaker. Remove any other appliances
	circuit breaker tripped		from the circuit.
Steam	This is normal	•	Steam comes through the vent during washing, drying and when
			water is being pumped out.

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