GE JB968 Before you call for service…, Problem, Possible Causes, What To Do, Lower oven drawer or

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Oven racks are	The shiny, silver-colored	• Apply a small amount of vegetable oil to a paper
difficult to slide	racks were cleaned in a	towel and wipe the edges of the oven racks with
	self-clean cycle.	the paper towel. Do not spray with Pam® or other
		lubricant sprays.
Drawer does not slide	The drawer is out	• Fully extend the drawer and push it all the way in.
smoothly or drags	of alignment.	See the Care and cleaning of the range section.
	Drawer is over-loaded or	• Reduce weight. Redistribute drawer contents.
	load is unbalanced.
Lower oven drawer or	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
warming drawer will	blown or the circuit breaker
not work	tripped.
	Controls improperly set.	• See the Electric warming drawer or Lower oven
		drawer section.
Excessive condensation	Liquid in drawer.	• Remove liquid.
in the drawer
	Uncovered foods.	• Cover food with lid or aluminum foil.
	Temperature setting too high.	• Reduce temperature setting.
Food dries out in the	Moisture escaping.	• Cover food with lid or aluminum foil.
lower oven drawer or
	Drawer not fully closed.	• Push drawer in until latch engages.
warming drawer

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