Safety InstructionsOperating InstructionsTroubleshooting TipsConsumer Support
Before you call for service…
32

Troubleshooting Tips

Save time and money! Review the charts on the following pages

first and you may not need to call for service.

Problem Possible Causes What To Do

Oven will not start A fuse in your home Replace fuse or reset
may be blown or the circuit breaker.
circuit breaker tripped.
Power surge. Unplug the microwave
oven, then plug it back in.
Plug not fully inserted Make sure the 3-prong
into wall outlet. plug on the oven is fully
inserted into wall outlet.
Door not securely closed. Open the door and close
securely.
Control panel lighted, Door not securely closed. Open the door and close
yet oven will not start securely.
STARTpad not pressed Press START.
after entering cooking
selection.
Another selection entered Press CLEAR/OFF.
already in oven and
CLEAR/OFF pad not
pressed to cancel it.
Cooking time not entered Make sure you have
after pressing TIME COOK.
entered cooking time
after pressing TIMECOOK.
CLEAR/OFF was pressed Reset cooking program
accidentally. and press START.
Food weight not entered Make sure you have
after selectingAuto Defrost. entered food weight
after selecting Auto Defrost.
“SENSOR ERROR” During Popcorn, Reheat, Close the door, press
appears on display Beverage, Chicken/Fish, CLEAR/OFF and begin again.
Potato, or Vegetables
program, the door was
opened before steam
could be detected.
Steam was not detected Use Time Cook to heat
in maximum amount for more time.
of time.