Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First, contact the people who serviced your appliance.

Next, if you are still not pleased, write all the details—including your phone number—to:

Manager, Customer Relations

GE Appliances

Appliance Park

Louisville, KY 40225

Finally, if your problem is still not resolved, write:

Major Appliance Consumer Action Program 20 North Wacker Drive

Chicago, IL 60606

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GE JGP319, JGP320 owner manual Service Telephone Numbers, GE Answer Center

JGP320, JGP319 specifications

General Electric (GE) has long been a trusted name in home appliances, and their JGP319 and JGP321 gas cooktops are prime examples of modern kitchen ingenuity. Both models are designed with the home chef in mind, offering a blend of aesthetic appeal, technological advancements, and user-friendly features.

The GE JGP319 and JGP321 gas cooktops are equipped with four sealed burners, providing a range of cooking options for various culinary creations. The sealed burners not only enhance safety but also facilitate easy cleaning, as spills are contained within the burner area. The JGP319 model delivers up to 11,500 BTUs, while the JGP321 offers an impressive maximum output of 15,000 BTUs on its high-heat burner. This robust heat capacity allows users to achieve rapid boiling and swift cooking, making it ideal for busy kitchens.

Both cooktops feature heavy-duty cast iron grates, which offer superior durability and stability for pots and pans. The continuous grate design allows cookware to slide effortlessly from burner to burner, enhancing the cooking experience. This feature is particularly appreciated by chefs who often juggle multiple pots simultaneously.

In terms of aesthetics, the JGP319 and JGP321 are finished with a sleek stainless steel surface, which not only adds a modern touch to any kitchen but is also resistant to stains and easy to maintain. The low-profile design creates a seamless look that integrates well into any countertop, allowing for a polished appearance.

Safety is paramount in kitchen appliances, and GE does not compromise on this front. Both models come equipped with automatic reignition systems, ensuring that burners relight automatically if they are accidentally extinguished. Additionally, the cooktops feature a built-in cooktop timer, allowing users to monitor cooking times and avoid overcooking.

Another key characteristic of the JGP319 and JGP321 is their compatibility with a variety of cooking styles and preferences. They support a range of cookware types, including traditional pans as well as griddles and woks, ensuring versatility in meal preparation.

In conclusion, the GE JGP319 and JGP321 gas cooktops are exceptional choices for anyone seeking a reliable, stylish, and functional cooking solution. With their powerful burners, user-friendly design, and safety features, they stand out as industry leaders in the realm of gas cooktops. Whether you're a novice or a seasoned chef, these models are engineered to enhance your cooking experience, making them worthwhile investments for any kitchen.