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| PROBLEM |
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| POSSIBLE CAUSE | |
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| CONTROL KNOB |
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| ● When the knob is at the OFF position, it must be pushed in before it can be | |
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| WILL NOT TURN |
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| turned, and must be turned in a counterclockwise direction. When the knob is at | |
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| any other position, it can be turned in either direction without being pushed in. | |
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| TICKING SOUND |
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| ● Turn burner off and relight. If ticking is still present, call for service. | |
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| OF SPARK IGNITER |
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| PERSISTS AFTER |
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| BURNER LIGHTS |
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| TICKING SOUND |
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| ● Be sure knob is in the OFF position. Remove knob by pulling it straight off |
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| PERSISTS AFTER |
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| the stem and check bottom of knob for any | |
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| BURNER IS |
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| TURNED OFF |
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| BURNERS DO NOT |
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| ● Maim sure electrical plug is plugged into a live power outlet. | |
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| LIGHT |
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| * Gas supply not connected or not turned on. | |
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| ● Igniter opening in burner body may be clogged (see Burner Assembly in the | |
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| Care and Cleaning section). Remove the obstruction. | |
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| m Burner parts not replaced correctly (see Care and Cleaning section). | |
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| ● Counter unit not properly grounded or polarized. This can affect spark ignition. | |
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| ● Soil clogging holes in burner top. Remove and clean. | |
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| ● Cooktop burner top not replaced correctly. | |
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| ● Knob not reinstalled correctly. Push knob down on the stem. | |
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| BURNERS HAVE |
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| YELLOW OR |
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| FLAMES |
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(A) Yellow flames | (B) | (C) Normal soft blue flames |
*If burner flames look like (A) or (B), call for service. Normal burner flames should look like (C), burning with a soft blue flame.
If you need more help. ..call, toll free: GE Answer Centerm
800.626.2000
consumer information service
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