Manuals / GE / Kitchen Appliance / Microwave Oven

GE JVM1339 warranty Before You Call for Service, If Something Goes Wrong, Problem, Possible Causes

Models: JVM1340 JVM1341 JVM1330 JVM1320 JVM1331 JVM1339

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If Something Goes Wrong

If Something Goes Wrong

Before You Call for Service

Problem

Possible Causes

What to Do

Oven Will Not Come On

A fuse in your home may be blown or the circuit breaker tripped.

•Replace fuse or reset circuit breaker.

Power surge.	• Unplug the microwave oven, then plug
	it back in.

Plug not fully inserted into wall outlet.

•Make sure the 3-prong plug on the oven is fully inserted into wall outlet.

“PLEASE INSERT PROBE” Appears on Display

Probe has been forgotten or not inserted properly into the oven wall outlet when using

the Temp Cook or Roast function.

•Insert the probe properly into the oven wall outlet.

Floor of Oven is Warm, Even When the Oven Has Not Been Used

The cooktop light is located	• This is normal.
below the oven floor. When the
light is on, the heat it produces
may make the oven floor get warm.

“BAD PROBE” Appears on Display

The probe has not been completely inserted into the oven wall outlet.

•Insert the probe properly into the oven wall outlet.

The probe is defective.	• Replace the probe.

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GE JVM1339, JVM1331 Before You Call for Service, If Something Goes Wrong, Problem, Possible Causes, Oven Will Not Come On

Contents

Precautions to Avoid Possible Exposure Important Safety InformationGE Answer Center SpacemakerXL Microwave OvenFor Your Safety Read all safety information before usingImportant Safety Information PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGYHelp us help you Before using your microwave oven800.626.2000 WelcomeImportant Safety Information Safety PrecautionsRead all safety information before using This microwave oven is not approved or tested for marine useSAVE THESE INSTRUCTIONS Foods Special Notes About MicrowavingArcing Important Safety InformationSAFETY FACT SUPERHEATED WATER Microwave-Safe Cookware Important Safety InformationSpecial Notes About Microwaving The Vent Fan Important Safety Information Grounding Instructions/Optional KitsGrounding Instructions Optional AccessoriesFeatures of Your Microwave FeaturesOperating Instructions Quick Start Features and appearance vary by model 1 Time FeaturesPOWER The Controls on Your Microwave OvenPOPCORN 2 Temperature Features3 Convenience Features HELPOperating Instructions Changing Power Levelspower level Select desiredTime Features Micro CookVegetable NOTE Use Power Level High 10 unless otherwise notedCooking Guide for Micro Cook I AmountTime VegetableAmount CommentsAuto Defrost explained in the section on Convenience Features Time DefrostTime Features Operating InstructionsTime Defrosting GuideFood CommentsADD 30 SEC Express CookAdd 30 Seconds Time FeaturesTemperature Features Temp Cook/RoastHow to Use the Probe and Set the Temperature Yourself Temperature FeaturesNOTE The turntable will not turn when the probe is in use Operating InstructionsFood Type Roasting GuideApprox. Time minutes per poundHours Simmer GuideComments Temperature FeaturesConvenience Features PopcornReheat Guide 1 serving ReheatBeverage Convenience FeaturesSnacks Guide Quantity or WeightSnacks Food TypeCook Guide WeightCook Convenience FeaturesEnter Food Auto Defrost3 Press START in OuncesHELP Other Features Your Model May HaveHelp ClockDisplay On/Off Delay StartTimer On/Off ReminderTurntable Start/PauseChild Lock-Out Vent FanSound Level Surface LightSURFACE LIGHT SOUND LEVELTwo-Position Shelf Other Features Your Model May HaveOperating Instructions Ideas for Using the Shelf Cooking and ReheatingTerm Microwave TermsHelpful Information DefinitionCare and Cleaning How to Clean the InsideHelpful Hints How to Clean the Outside Care and CleaningHelpful Information Light Bulb Replacement Oven LightCooktop Light/ Night Light To Remove Grease Filter The Exhaust FeatureReusable Grease Filters Helpful InformationTo Remove Charcoal Filter To Install Charcoal FilterTo Clean and Replace Grease Filter Charcoal Filter on some modelsFloor of Oven is Warm, Even When the Oven Has Not Been Used Before You Call for ServiceProblem If Something Goes WrongYou Hear an Unusual, Low-Tone Beep All These Things Are Normal With Your Microwave Oven“LOCKED” Appears on Display ProblemPage Page We’ll be there GE Service NumbersIn-Home Repair Service 800.626.2000Parts and Accessories Service ContractsFurther Service Para los clientes de habla españolaWhat is Not Covered MICROWAVE OVEN WARRANTYJVM1320 JVM1339 JVM1330 JVM1340 JVM1331 JVM1341