Before you call for service…geappliances.ca

Before you call for service…geappliances.ca

Troubleshooting Tips

Save time and money! Review the charts on the following Problem pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Refrigerator does not

 

Refrigerator in defrost cycle.
• Wait about 30 minutes for defrost cycle to end.
operate

 

 

 

 

Control IS TURNED OFF.

• Press ON/OFF button and check for operation to begin.

 

 

 

 

 

 

 

 

Refrigerator is unplugged.
• Push the plug completely into the outlet.

 

 

 

 

 

 

The fuse is blown/circuit
• Replace fuse or reset the breaker.

 

 

breaker is tripped.

 

 

 

 

 

Vibration or rattling

 

Front leveling legs need
• See Leveling Legs.
(slight vibration

 

adjusting.

 

is normal)

 

 

 

 

 

 

 

Motor operates for

 

Normal when refrigerator

• Wait 24 hours for the refrigerator to completely

long periods or

 

is first plugged in.
cool down.
cycles on and off

 

 

 

 

Often occurs when large
• This is normal.
frequently. (Modern

 

 

amounts of food are

 

refrigerators with

 

 

 

placed in refrigerator.

 

more storage space

 

 

 

 

 

and a larger freezer

 

Door left open.
• Check to see if package is holding door open.
require more

 

 

 

 

Hot weather or frequent

• This is normal.

operating time. They

 

 

door openings.

 

start and stop often

 

 

 

 

 

to maintain even

 

Temperature control
• See About the control.
temperatures.)

 

set at the coldest setting.

 

 

 

 

 

Fresh food or freezer

 

Temperature control not

• See About the control.

compartment too warm

 

set cold enough.

 

 

 

 

 

 

 

Warm weather or frequent
• Set the temperature control one step colder.

 

 

door openings.

See About the control.

 

 

 

 

 

 

Door left open.

• Check to see if package is holding door open.

 

 

 

 

Frost or ice crystals

 

Door left open.

• Check to see if package is holding door open.

on frozen food

 

 

 

 

Too frequent or too long

 

(frost within package

 

 

 

door openings.

 

is normal)

 

 

 

 

 

 

 

 

 

Ice cubes have

 

Food transmitting odor/taste
• Wrap foods well.
odor/taste

 

to ice cubes.

 

 

 

 

 

 

 

Interior of refrigerator
• See Care and cleaning.

 

 

needs cleaning.

 

 

 

 

 

Slow ice cube freezing

 

Door left open.

• Check to see if package is holding door open.

 

 

 

 

 

 

Temperature control not

• See About the control.

 

 

set cold enough.

 

 

 

 

 

13

Safety Instructions Operating Instructions

Instructions

Installation

Troubleshooting Tips Consumer Support

Page 13
Image 13
GE MBC12 Before you call for service…geappliances.ca, Safety Instructions Operating Instructions, Problem, Possible Causes