Before you call for service...Troubleshooting Tips
PERFORMANCE(cont.) Possible Causes Whet To Do
Pilling Resultof normal wear on • Whilethis is not causedby the washer,you can slowthe
polg-cotton blendsend pillingprocess by washinggarments insideout.
fuzzyfabrics
Snags,holes,tears, rips Pins,snaps,hooks,sharp • Fastensnaps, hooks, buttons and zippers.
or excessivewear buttons, beltbuckles, • Removelooseitems like pins,objectsin pockets and
zippers end sharp objects sharpbuttons.
left in pockets • Turnknits (whichsnag easily)inside out.
Undiluted chlorine bleach • Checkbleach package instructions for proper amount,
• Neveradd undiluted bleach towash or allowclothes to
come in contact withundiluted bleach.
Chemicals like heir bleach or • Rinseitemsthat may have chemicalsonthem before
dye,permanent wavesolution washing.
Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes)with lightitems
(likeblouses).
• Trya fabric softener,
Overloading or incorrect • Loadyour washer soclothes have enough room to move
water level freely with water covering allof the clothes.
Incorrect wash end • Hatch Cycleselection to the type offabric you arewashing
drycycles (especiallyfor easy care loads),
Repeated washing in • Washin warm or cold water,
water that is too hot
SOUNDS Possible Causes What To Do
"Metallic knocking" Shifter mechanism is • The drive system will engage at the start ofagitate and
engaging or disengaging disengage when agitate is complete. This occurs multiple
timesduring thewash.
Backand forth "swoosh" Electric motor reversing • Thismachine has a drive system that doesn'tuse gears.
or "zip" sound during direction Thissound is the motorrotating backand forthto agitate
agitate your laundry,
Ouickshort agitation Clothing redistribution • At the endof agitate, the motor makesshort agitation strokes
soundsat end ofagitate to redistributethe load.
"Click" when water Relayswitch • Therelay makesa clicksoundwhen activated.The water
stops filling levelactivates the relay andstops filling.
"Clicking" behind Control Automatic Temperature • Thisvalvemixes incold and hot water,The"clicking" isthe
Panelduring fill Control Valve valveturning onand off,
Water volume changes Automatic Temperature • Thisvalvemixes in cold andhot water, The sound changes
during fill Control Valve when the valvesare turned onand off.
Motor "whining up" or Motor ramping up/down • Themotor willspeed up incrementally during the spin cycle.
"coasting down" in spin during spin cycle Whenspin iscomplete,it willcoast untilit stops.
"Humming" Water drain pump • Thedrain pump will makea humming soundwhen pumping
outwater after agitation stops and continue until spin is
complete.
"Gurgling" Water drain pump • When the pump starts drawing in air, Itstarts to gurgle.
Thewasher should then begin spinning and the sound will
continue until it isdone spinning.
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