Before you call for service…

ge.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service.

PERFECTEMP PLUS

Possible Causes

What To Do

(on some models)

 

 

 

 

 

 

PerfecTemp Plus wash

The washer is in a cold

This is normal. The PerfecTemp Plus feature

temperature is incorrect

rinse cycle

(on some models) is designed not to activate during a

(on some models)

 

cold rinse cycle to improve the energy efficiency of your

 

 

 

washer.

 

 

 

 

(Review PerfecTemp

All the water in the household

Wait until the water in the water heater is heated to the

Plus in the About washer

water heater has been used

correct temperature.

features section)

 

 

(on some models)

 

 

 

 

 

 

PERFORMANCE

Possible Causes

What To Do

 

 

 

 

Clothes too wet

Incorrect spin speed

Make sure the spin cycle selected matches the load you

 

 

selected

are washing. Some fabrics will feel wetter when rinsed

 

 

 

with cold water.

 

 

 

 

Colored spots

Incorrect use of fabric

Check fabric softener package for instructions and follow

 

 

softener

directions for using dispenser.

 

 

 

Pretreat stain and rewash.

 

 

 

 

 

 

Dye transfer

Sort whites or lightly colored items from dark colors.

 

 

 

 

Grayed or yellowed

Not enough detergent

Use more detergent (especially with larger loads).

clothes

 

Be sure to follow detergent manufacturer’s directions.

 

 

Hard water

Use a water conditioner like Calgon brand or install

 

 

 

a water softener.

 

 

 

 

 

 

Water is not hot enough

Make sure water heater is delivering water at

 

 

 

120°F–140°F (48°C–60°C).

 

 

 

 

 

 

Washer is overloaded

Select load size to match clothes load.

 

 

 

 

 

 

Detergent is not

Add detergent as wash basket fills with water before

 

 

dissolving

you load clothes.

 

 

 

 

 

 

Dye transfer

Sort clothes by color. If fabric label states wash separately,

 

 

 

unstable dyes may be indicated.

 

 

 

 

Lint or residue on

Clothes are air or line dried

If you do not dry your clothes with a clothes dryer, your

clothes

 

clothes may retain more lint.

 

 

Incorrect sorting

Separate lint producers from lint collectors.

 

 

 

 

 

 

Washing too long

Wash small loads for a shorter time than larger loads.

 

 

Detergent not dissolving

Add detergent as wash basket fills with water, before you

 

 

 

load clothes.

 

 

 

Try a liquid detergent.

 

 

 

Use warmer water temperature.

 

 

 

 

 

 

Overloading

Load clothes no higher than the top row of holes in the

 

 

 

washer basket.

 

 

 

Make sure load size selected matches clothes load size.

 

 

 

 

 

 

Incorrect use of fabric softener

Check fabric softener package for instructions and follow

 

 

 

directions for using dispenser.

 

 

 

17

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Page 17
Image 17
GE S8000, S3700, S2100, S5200 owner manual Before you call for service…, Perfectemp Plus, Performance

S2100, S3700, S5200, S8000 specifications

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