Before you call for service… | www.GEAppliances.com |
Troubleshooting Tips
Save time and money! Review the charts on the following 
pages first and you may not need to call for service.
WATER |
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| Possible Causes | What To Do | |
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Too many suds |
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| Type of detergent | • Switch to a lower sudsing detergent brand and follow | |
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| instructions on package. | |
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| Very soft water | • Try less detergent. | |
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| Too much detergent | • Measure your detergent carefully. Use less soap if you | |
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| have soft water, a smaller load, or a lightly soiled load. | |
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Water leaks |
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| Fill hoses or drain hose is | • Make sure hose connections are tight at faucets and make | |
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| improperly connected | sure end of drain hose is correctly inserted in and secured | |
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| to drain facility. | |
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| Household drain may | • Check household plumbing. You may need to call a | |
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| be clogged | plumber. | |
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| Constant water pressure | • Tighten hoses at the faucets and turn the water off after | |
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| to the fill hoses at the | each use. | |
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| water source | • Check condition of the fill hoses; they may need | |
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| replacement after 5 years. | |
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| Using too much detergent | • Use less detergent. Use less soap if you have soft water, | |
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| in washer | a smaller load, or a lightly soiled load. | |
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Water temperature |
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| Control is not set properly | • Check water temperature control and adjust. | |
is incorrect |
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| Water supply is turned off | • Turn both hot and cold faucets fully on and make sure | |
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| or improperly connected | hoses are connected to correct faucets. | |
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| Water valve screens are | • Turn off the water source and remove the water connection | |
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| stopped up | hoses from the upper back of the washer. Use a brush or | |
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| toothpick to clean the screens in the machine. Reconnect | |
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| the hoses and turn the water back on. | |
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| House water heater is | • Make sure house water heater is delivering water | |
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| not set properly | at | |
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Water pumped out |
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| Lid lifted or cycle was put in | • Reset cycle. | |
before cycle is |
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| pause for over 24 hours |
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complete |
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Water won’t drain |
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| Drain hose is kinked or | • Straighten drain hose and make sure washer is not | |
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| improperly connected | sitting on it. | |
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| • Top of drain outlet should be less than 8 ft (2.5 m) | |
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| above floor. | |
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OPERATION |
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| Possible Causes | What To Do | |
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Washer pauses in cycle |
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| The DELICATES cycle was chosen | • This is normal. The DELICATES cycle has a short soak | |
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| period. | |
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13
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
